ComplaintsforRalph the Baker
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Complaint Details
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Initial Complaint
09/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Made an order from this company, never received product. Have sent emails and tried to reach out many times, no answer back.Customer response
10/20/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Ralph the Baker regarding complaint ID ********.
Regards,
*******************Initial Complaint
08/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
On 8-8-2022 I ordered a cook book from Ralph the bakers web sight for the amount of $31.56 it was supposed to ship in 7 days. When the item was shipped you would receive a tracking number. The money was took from my account that day I still havent received my merchandise and have exhausted every avenue to try and reach the business and since I used my debit card I cant dispute the charge.Customer response
09/14/2022
At this time, I have been contacted directly by Ralph the Baker regarding complaint ID ********, however my complaint has NOT been resolved because:
I was contacted and told he was sorry and he will pull my order first thing the next morning. That was about 2 weeks ago and I still dont have it.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
***************************Initial Complaint
03/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I made an online purchase in the amount of $47.18 on 1/15/22. I reached out via email on multiple occasions asking the status of my order and no response. Ralph the owner finally replied on 2/17 and apologized and said that he would check in on it the next morning and I havent heard anything since. I still have not received my order. Order number is #QXGS-976534
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Customer Complaints Summary
13 total complaints in the last 3 years.
1 complaints closed in the last 12 months.