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Complaint Details
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Initial Complaint
05/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ****** Orthodontics. I do not have a contract with RECEIVABLE RECOVERY .they failed to provide me with original contract as i requested.i demand this account be removed from my credit report.
Business response
05/29/2024
We appreciate the consumers position and would welcome the opportunity to discuss the personal business matter and clear up any concerns regarding his complaint, however, we cannot discuss personal matters in a public forum. We can be reached at ************ M-F 8-5pm.
Best Regards,
RRS
Initial Complaint
05/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Receivable Recovery. I do not have a contract with Orthodontic Specialists they did not provide me with the original contract as I requested.Business response
05/07/2024
We appreciate the consumers position and would welcome the opportunity to discuss the personal business matter and clear up any concerns regarding her complaint, however, we cannot discuss personal matters in a public forum. We can be reached at ************ M-F 8-5pm.
Best Regards,
RRS
Initial Complaint
04/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company has been harassing me about money that is due to them. I am unaware of any charges that occurred in my name for the listed companies as such. Hippa was violated in this company obtaining my personal and health information from a third party company in which they are doing business with. I am demanding that the said account and accounts affiliated with this company be removed immediately from my credit report and from each reporting credit agency. My rights have been violated by sharing and obtaining my personal information without my acknowledgement. The two said companies whom have violated my hippa rights are Receivable Recovery LA and third party company ****************************** of *******.Business response
04/29/2024
Thank you for the opportunity to respond to this consumer concern.While we do not discuss personal business matters in a public forum, we would gladly help this consumer with any additional information needed to clarify why the account is in our office.
We can be reached M-F 8am-5pm at ************.
We look forward to the call,
RRSs why here...Initial Complaint
04/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have never done business with this company. Ever. They have continued to send Recovery Notices to my legal home address to someone named ******************************* for the past 2 years. I have attempted to call for correction and today I faxed them. This is not accurate and I want this stopped now. This company refuses to accurately bill the person named ********** and if I must take them to court, I will.Business response
04/25/2024
We appreciate the consumers position and would welcome the opportunity to discuss the personal business matter and clear up any concerns regarding his complaint. We can be reached at ************ M-F 8-5pm.
I am confident the consumer will have his communicated concerns resolved when he contacts our office.
Best Regards,
RRSInitial Complaint
11/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This is an insurance bill that shouldve been written offBusiness response
11/22/2023
Please contact our office at ************ M-F 8am-5pm so that we may gain further information to help resolve this personal business matter.
Thanks,
RRSInitial Complaint
11/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable and should not be held liable in any form for this debt with DAVIE ORTHODONTIC SPEC OF SF. I do not have a contract with RECEIVABLE RECOVERY. They did not provide me with the original contract as I have requested from them.Business response
11/06/2023
Thank you for allowing us the opportunity to answer this consumer concern. We are not able to speak in a public forum about the issue, but we are available to provide information to the consumer directly M-F 8am-5pm CST at ************ at their earliest convenience.
Best Regards,
RRSInitial Complaint
10/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
********************************* - **** ************************************************************************************************* October 21, 2023 Receivable Recovery LA ****************************************************************************** Subject: Dispute of Account Not Belonging to Me ***** Orthodontic Specialist of South ******* Dear Sir/Madam,I am writing to formally dispute the existence of an account that has appeared on my credit report, supposedly associated with ***** Orthodontic Specialist of South *******. It has been brought to my attention that this account is under your management.I would like to make it clear that I have never engaged in any business or transactions with ***** Orthodontic Specialist of South *******. After thoroughly reviewing my credit report, it has become apparent that this account has been mistakenly attributed to me. I suspect this to be a case of mistaken identity or possibly a result of identity theft.I request that you conduct a comprehensive investigation into this matter and take immediate action to rectify the situation by removing this inaccurate account from my credit report. Additionally, I would appreciate any pertinent information that could shed light on the origin of this error and the measures being taken to resolve it.Please dont hesitate to contact me at the address provided above or via email at ************************ should you require any additional information or documentation to expedite the resolution of this matter.Thank you for your urgent attention to this issue.Sincerely,*********************************Business response
10/23/2023
Thank you for allowing us the opportunity to answer this consumer concern. We are not able to speak in a public forum about the issue, but we are available to provide information to the consumer directly M-F 8am-5pm CST at ************ at their earliest convenience.
Best Regards,
RRSCustomer response
10/26/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************************Initial Complaint
09/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable and should not be held liable in any form for this debt with DAVIE ORTHODONTIC SPEC OF S F, I do not have a contract with RECEIVABLE RECOVERY. They did not provide me with the original contract as I have requested from them.Business response
09/11/2023
Thank you for the opportunity to respond to this consumer concern.While we do not discuss personal business matters in a public forum, we would gladly help this consumer with any additional information needed to clarify why the account is in our office.
We can be reached M-F 8am-5pm at ***********.Best Regards
Initial Complaint
08/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with *********************************. I do not have contact with *********************************, they did not provide me with the original contract as requested.Business response
08/28/2023
Thank you for allowing us the opportunity to answer this consumer concern. We are not able to speak in a public forum about the issue, but we are available to provide information to the consumer directly M-F 8am-5pm CST at ************ at their earliest convenience.
Best Regards,
RRSInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have a debt collector who is contacting me and has placed this alleged account on my consumer report. I have not received any documentation with my signature proving the alleged debt is mine. I am willing to settle to have this removed from my consumer report. Please assist with this issue.Business response
07/11/2023
Thank you for allowing us the opportunity to answer this consumer concern. We are not able to speak in a public forum about the issue, but we are available to provide information and help to resolve the issue with the consumer directly M-F 8am-5pm CST at ************ at their earliest convenience.
Best Regards,
RRS
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Get a QuoteCustomer Complaints Summary
25 total complaints in the last 3 years.
13 complaints closed in the last 12 months.