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Business Profile

Digital Marketing

HVAC Marketing Engine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    -> Date of the transaction is January 2, 2024 -> We paid $1250 for the service -> ***** from HVAC marketing engine commited to building a landing page for us on Go ********** -> ***** has stopped replying to our emails and calls. We are now past the deadline by a week. We have tried reaching out multiple times via emails and calls but there is no response and I don't think ***** intends to deliver our project

    Customer Answer

    Date: 02/29/2024

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by HVAC Marketing Engine regarding complaint ID ********.

    Regards,

    ***********************

  • Initial Complaint

    Date:06/02/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid HVAC Marketing engine to build and host my website. after the site was completed i requested that changes be made to the site. After this request went unfulfilled, i then requested the login info to my site. I have attempted to contact them several times without any success. I have no access to my site to make the modifications necessary to improve the site as needed.

HVAC Marketing Engine is NOT a BBB Accredited Business.

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