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Find a Location

Shreveport Bossier Family Dental Care has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shreveport Bossier Family Dental Care

      4955 N Market St STE 500 Shreveport, LA 71107-2866

    • Shreveport Bossier Family Dental Care

      2119 Airline Dr STE 700 Bossier City, LA 71111-3684

    • Shreveport Bossier Family Dental Care

      910 Bert Kouns Industrial Loop Shreveport, LA 71118-3410

    Business ProfileforShreveport Bossier Family Dental Care

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company operates a family dental care clinic with several locations throughout Shreveport/Bossier.

    Business Details

    This is a multi-location business.

    Find a Location

    Shreveport Bossier Family Dental Care has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shreveport Bossier Family Dental Care

        4955 N Market St STE 500 Shreveport, LA 71107-2866

      • Shreveport Bossier Family Dental Care

        2119 Airline Dr STE 700 Bossier City, LA 71111-3684

      • Shreveport Bossier Family Dental Care

        910 Bert Kouns Industrial Loop Shreveport, LA 71118-3410

      Location of This Business
      4955 N Market St STE 500, Shreveport, LA 71107-2866
      BBB File Opened:
      7/2/2014
      Contact Information

      Principal

      • Dr. Ross Dies, Partner

      Customer Contact

      • Dr. Ross Dies, Partner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/20/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      I W.

      1 star

      05/17/2023

      I have used Shreveport Bossier family Dental for years when Covid hit I had an appointment and I never came back. I called to schedule a cleaning which is free in my insurance. They refused to see me because my Ex owed them money. Even after me telling them that we don’t share the same insurance or address. They still wouldn’t not see me. My account shouldn’t have anything to do with his account. Well apparently he told me that he paid them $1000 something dollars for dental and he paid cash and they told him that everything was paid. several months down the road. They sent him a bill telling him he owed more money. Upon talking to my coworkers they said this happened to them too so that’s why they stopped going. But again that has nothing to do with me so why am I being punished for what he has going on.

      Shreveport Bossier Family Dental Care Response

      05/18/2023

      We're sorry you had a poor experience with our practice *****. It is office policy once an account is turned over to collections, not to continue treatment until the balance is paid. Accounts with the same insurance policy/responsible party are all flagged together. However, if a couple separates or a minor becomes an adult and on their own account with a different home address, then the accounts should be notated as such and the balance follows the patient that accrued it. If you communicated this information with the administrative staff, then this should not have happened. I will definitely pull the phone calls and use this experience as a teaching tool for our administrative staff and thank you for bringing it to our attention.

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