Bank
Citizens Bank & Trust CompanyAbout
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:FDIC vs Citizens Bank & Trust Co of Vivian FDIC-23-0034b
On September 19, 2023, the Federal Deposit Insurance Corporation (FDIC) issued a consent order to Citizens Bank & Trust Company of Vivian, imposing a penalty of USD 240 million for non-compliance with the Bank Secrecy Act (BSA).
To know more: https://www.fcctimes.com/2023/09/19/fdic-and-louisiana-ofi-secure-consent-order-with-citizens-bank-trust-company-of-vivian-for-bsa-compliance/
The order encompasses the following deficiencies:
• Violation of the Bank Secrecy Act and its Regulations
• Delays in sharing information related to transaction activity
• Deficiencies in the AML (Anti-Money Laundering) program and due diligence for customers
• Failure to conduct a comprehensive risk assessment
Furthermore, the order outlines areas for improvement, which include:
• Customized training to enhance understanding and compliance with the BSA
• Ensuring that suspicious activity reports comprehensively cover all business lines and are accurate
• Employing a sufficient number of qualified staff for the BSA Department
• Conducting thorough risk assessments to identify issues and problems across all products, services, customers, business lines, locations, staffing levels, mitigating controls, and identified BSA concerns.
About This Business
Products and Services
Business Details
- BBB File Opened:
- 2/21/2003
- Business Started:
- 1/1/1967
- Business Started Locally:
- 1/1/1967
- Business Incorporated:
- 1/1/1967
- Type of Entity:
- Corporation
Additional Contact Information
- Principal Contacts
- Mr. Kent Wilkes, President/CEO
- Customer Contacts
- Mr. Kent Wilkes, President/CEO
- Mr. Randy D. Robinson, VP/Branch Manager
- Fax numbers
- Primary Fax: (318) 375-2887
- Additional Phone Numbers
- Other Phone: (318) 309-0119
- Other Phone: (318) 629-3217
- Other Phone: (318) 995-6000
- Other Phone: (318) 824-7400
- Other Phone: (318) 935-0901
- Other Phone: (318) 629-7800
Additional Information
- Business Categories
- Bank
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