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Business Profile

Fence Contractors

WJM Contractors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $9,000.00 to WJM Contractors to put a cedar fence around my apartment complex. Not even 2 month later my entire fence looks a mess. All the wood is warping and even worse the metal poles that holds up the fence is loose in the ground. I contact owner and he said he will come take a look. Wow the first storm will destroy my entire fence. Wish i would have hired a more experienced fencing company. Regret hiring WJM Contractors

    Business Response

    Date: 07/30/2024

    The problem was resolved the day after the complaint was filled. As soon as Mr. ****** reached out to me I met with him same day to look over the problems with him and the next day my team was out there fixing the problem. I called Mr. ****** that afternoon to make sure he was pleased with the work and he thanked me for my quick customer service.

    Customer Answer

    Date: 07/30/2024


    Better Business Bureau:
    I have reviewed the response made by the business in reference to complaint ID 21912039, and find that this resolution is satisfactory to me.
    Sincerely,
    ****** ******

WJM Contractors LLC is NOT a BBB Accredited Business.

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