ComplaintsforFrankie's One Stop Auto Body
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Drop my tow truck off for repairs and I paid in full 1200 another 600 and it's been 4 months I picked it up today with police and brought it to another shop for repairs and I didn't get my money back or none of the work was done I've been paying my tow truck insurance every month which is 1000 a month and with out my tow truck getting worked on do I can pay my bills I've tried to resolve this matters with them but noting what's my next step I just want all my money back for no work being done plus all that time of 4 months and noting done is wrongBusiness response
12/26/2022
On November 28, 2022 I received a phone call from *****************************, asking for his money back for work that was done on his flatbed truck. He was saying it was not done to his satisfaction. I have no idea who this person is or what he was referring to. I told him I do not own a repair shop, but a body shop and asked him to please explain why he was calling me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.