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          Find a Location

          Philips Healthcare has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Philips Healthcare

              3000 Minuteman Rd Andover, MA 01810-1032

            • Philips Healthcare

              1 Clarks Hl Framingham, MA 01702-8172

            • Philips Healthcare

              222 Jacobs Street Cambridge, MA 02141

            Business ProfilePhilips Healthcare

            Electronic Equipment Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3000 Minuteman Rd

            Andover, MA 01810-1032

            Get Directions
            Visit Website
            (888) 744-5477

            Customer Reviews

            1/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            200 complaints closed in last 3 years

            48 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 91

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Philips Electronics North America Corporation's Massachusetts location is a USA division of Dutch company Royal Philips Electronics.  This location's product support includes Philips Healthcare (imaging, patient information systems, home healthcare products, clinical management and equipment financing), Consumer Lifestyle (consumer electronics, home appliances, personal care), and Lighting (home, industrial, and municipal light bulbs, fixtures, and systems). 

            Business Details

            This is a multi-location business.

            Find a Location

            Philips Healthcare has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Philips Healthcare

                3000 Minuteman Rd Andover, MA 01810-1032

              • Philips Healthcare

                1 Clarks Hl Framingham, MA 01702-8172

              • Philips Healthcare

                222 Jacobs Street Cambridge, MA 02141

              Headquarters
              3000 Minuteman Rd, Andover, MA 01810-1032
              BBB File Opened:
              7/14/2011
              Years in Business:
              91
              Business Started:
              1/1/1933
              Business Started Locally:
              6/19/1997
              Business Incorporated:
              8/6/1987
              Type of Entity:
              Corporation
              Number of Employees:
              122000
              Alternate Business Name
              • Purespeech
              • Koninklijke Philips N.V.
              Business Management
              • Ms. Kimberly Kingston, President
              Contact Information

              Customer Contact

              • Ms. Kimberly Kingston, President
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              200 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I got this product in May but only got to use recently once my baby was delivered. Unfortunately, the design of the product is pathetic. The ****** being the correct size would not stick and I am restricted to hold the pump in a specific angle and sit at one place the entire time. It is mentally and physically exhausting as I cannot be mobile. If my baby needs me, i am unable to attend her without stopping to pump. It is very uncomfortable and annoying. I reached out to Amazon and they denied returning the product. Instead asked me to contact Philips. I need my money back.
              Read More
              Read 199 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dr. Jon M. M

              07/24/2024

              I have no idea if the Mass facility is directly responsible for CPAP returns and really don't care; this company's logistics in this are LOUSY. 1. I signed up to send back my old CPAP for $100 2. I did it via FedX....but they have no location mentioned on my "ticket"/code page 3. First I went 30 minutes but they could not scan this code.4. Then, I went 1 hour out and back to a FedX dist. center; THEY could not scan this type Q-code 5. The two they said could are 2 and 2.5 hours away from me - there and back.6. So, I called the number for having a difficult/troubled CPAP shipment 7. Did that call twice....both times 20 minutes waiting with this recording: "We apologize for the delay; please remain on the line and your call will be answered in the order it was received." No queue number in line/wait, no call me back option. 8. I am almost 70 and I hope I NEVER am treated by any device or person with Phillips ... EVER.
              Read 17 More Customer Reviews

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              Better Business Bureau in Eastern MA, ME, RI & VT

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