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Business Profile

Computer Software

The Software MacKiev Company

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The Software MacKiev Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.19

    Average of 21 Customer Reviews

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    Review Details

    • John B

      Date: 01/31/2023

      Starting in December 2022 *******'s Family Tree Maker no longer had a working link to Ancestry.com and, therefore, the "sync" feature is no longer available. (I have followed all their web page suggestions for clearing cache, etc without success).I have had repeated "chats" with their customer service and the canned response is "It is a problem at their end and they are working in it". (I am not sure if this is a real person or a BOT).I have also tried, on multiple occasions, to reach them by email and not received any response.Given the reviews below, I am coming to the conclusion that this company may no longer service its software but that it still provides a link for individuals to purchase their software.This is a shame, because I have been using various versions of this genealogy software since it came out in **** by Blue Banner.

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