We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Grocery Store

Golden Goose Market & Cafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    12/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On December 30 2024, I placed a pickup order via Grubhub for pasta with meatballs. The item was listed on the menu for $9.99. My order was supposed to be ready between ************ ~155pm I arrived and my order was not ready. I was then told that it was being cancelled because the price was too low. I said I ordered from their menu, and its illegal for them to not honor their prices. They tried to change the story and say they didnt have the ingredients. However, I walked over to the hot food bar and they clearly did. I was told you should leave because youre not getting it. The man who addressed me was extremely rude and made me feel uncomfortable so I had no choice but to leave.

    Customer response

    01/10/2025

    I have not heard from the business in response to my complaint.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

C+

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

179 Commercial St

Boston, MA 02109-1392

Get Directions
Visit Website
(617) 367-1777

Business hours

6:00 AM - 11:00 PM
Business Hours
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM
6:00 AM - 11:00 PM

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.