Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Berkshire Hathaway Specialty Insurance has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Berkshire Hathaway Specialty Insurance

      100 Federal St Fl 20 Boston, MA 02110-1882

    • Berkshire Hathaway Specialty Insurance

      PO Box 2350 Omaha, NE 68103-2350

    • Berkshire Hathaway Specialty Insurance

      1314 Douglas St Omaha, NE 68102-1939

    • Berkshire Hathaway Specialty Insurance

      1100 Abernathy Rd Ste 1200 Atlanta, GA 30328-5654

    • Berkshire Hathaway Specialty Insurance

      1 N Wacker Dr Ste 3850 Chicago, IL 60606-2827

    Business ProfileforBerkshire Hathaway Specialty Insurance

    Insurance Agency
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Berkshire Hathaway Specialty Insurance offers insurance options and coverage.

    Products & Services

    Insurance

    Business Details

    This is a multi-location business.

    Find a Location

    Berkshire Hathaway Specialty Insurance has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Berkshire Hathaway Specialty Insurance

        100 Federal St Fl 20 Boston, MA 02110-1882

      • Berkshire Hathaway Specialty Insurance

        PO Box 2350 Omaha, NE 68103-2350

      • Berkshire Hathaway Specialty Insurance

        1314 Douglas St Omaha, NE 68102-1939

      • Berkshire Hathaway Specialty Insurance

        1100 Abernathy Rd Ste 1200 Atlanta, GA 30328-5654

      • Berkshire Hathaway Specialty Insurance

        1 N Wacker Dr Ste 3850 Chicago, IL 60606-2827

      Headquarters
      100 Federal St Fl 20, Boston, MA 02110-1882
      BBB File Opened:
      7/26/2018
      Years in Business:
      11
      Business Started:
      1/1/2013
      Business Started Locally:
      9/29/2014
      Business Incorporated:
      6/3/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      700
      Alternate Business Name
      • Berkshire Hathway Global Insurance Services, LLC
      Business Management
      • Mr. Andre Basile, Senior Vice President
      • Mr. David Bresnahan, Executive Vice President
      Contact Information

      Customer Contact

      • Mr. Jacob Musson, Complaint Contact

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/18/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Have you lost a lot and above more while trading on bitcoin, Forex trade, scam romance and Binary Option? Have you tried getting your money back or out from your account and were unable to place a withdrawal? Have you found yourself wading through excessively complicated terms which might seem impossible to meet, all because you traded with an unregulated broker? Do not panic, I have good news for you. I lost over $200k to an unregulated broker who stocked my trading capital and denied me access to my account. But thank God I have recovered all my lost funds, through the help of a certified binary recovery expert. If their assistance is needed, kindly get in contact with them via HARPERJAMESPLATFORM @ G MAIL COM .and they will guide you on effective steps to take and get back all your lost funds in just a few days.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amber D

      1 star

      02/20/2024

      If you're looking to pay 500 a month commercial insurance then have a wreck that's NOT your fault and have NO ONE CONTACT YOU BACK AND GASLIGHT you then this is the insurance you're looking for!!! I had a wreck September 30, ****. There is footage from the gas station proving i am 100% innocent and yet my own insurance ******, by Berkshire Hathaway refuses to contact me back. I am on hold 2 day in a row waiting for a supervisor. I have made multiple calls and the last contact i have had from my agent was in January. My adjuster was origionally ***** **** and after weeks of no contact after my wreck I called and they said she was no longer with the company. Then I was given to ************************* she talked to me for maybe a few weeks then nothing...... crickets.... I have emailed her latest being january 28th and have called and left voicemails. I have NEVER received any return communication.... How can my OWN insurance just bail on me???? I have never had a wreck before and this one isnt even my fault!! I dont know what to do other than leave a review to other people and tell you to go somewhere else!! Do your homework and make sure you get the services you're paying for!! This company has literally left me hanging yet raised my monthly fee due to the wreck. So I cancelled my policy!! They dont want to help me they wont be getting my money!!!

      Berkshire Hathaway Specialty Insurance Response

      02/21/2024

      Thanks for the review. You mentioned "******" in your review. Please note that ****** is underwritten by a separate insurance company. We are Berkshire Hathaway Specialty Insurance Company ("BHSI") and ****** is underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"). It is true that "Berkshire Hathaway" appears in both names, but the companies are distinct and separate. **** would have no knowledge of any ****** policies or claims and BHDIC would have no knowledge of BHSI policies. With questions on a ****** policy or quote, please contact ************. Thank you. 

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.