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Find a Location

Southside Tavern Braintree has 1 locations, listed below.

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    Business ProfileforSouthside Tavern Braintree

    Bar

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    941 Washington St, Braintree, MA 02184-5446
    BBB File Opened:
    7/10/2018
    Years in Business:
    12
    Business Started:
    8/24/2011
    Business Incorporated:
    8/24/2011
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Alternate Business Name
    • Camden SST, Inc.
    Hours of Operation

    Primary

    M:
    11:30 AM - 1:00 AM
    T:
    11:30 AM - 1:00 AM
    W:
    11:30 AM - 1:00 AM
    Th:
    11:30 AM - 1:00 AM
    F:
    11:30 AM - 1:00 AM
    Sa:
    11:30 AM - 1:00 AM
    Su:
    9:30 AM - 1:00 AM
    Business Management
    • Mr. Matthew Kielty, Managing Partner
    • Mr. Daniel Duarte, Managing Partner
    • Mr. Sean Conroy, Managing Partner
    • Mr. John Manning IV, Director
    • Mr. Damien Fuller, General Manager
    • Ms. Jean Kelly, Manager
    Contact Information

    Principal

    • Mr. Matthew Kielty, Managing Partner
    • Mr. Daniel Duarte, Managing Partner
    • Mr. Sean Conroy, Managing Partner
    • Mr. John Manning IV, Director

    Customer Contact

    • Mr. Matthew Kielty, Managing Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Last night on 3/8/2022, I came to South Side around 11pm. I am 23 years old, clearly above the age requirement for alcohol. I presented my state issued horizontal license. I look young for my age due to a medical condition, I expect looks and my ID being viewed for a longer time. This though went too far. The lady accepted my ID and went to grab my drink. When I look over all 3 servers are staring and glaring at me. My waitress comes back and asks for my ID again. She says this looks fake, the photo is so dark. I proceed to take out my student ID, my health insurance card. I go as far as logging into my patient portal. When logging into my patient portal she hovers as all my medical information flashes on the screen. She is staring at my phone and didnt politely wait for me to tell her I found my date of birth listed on the patient portal. She then sees my date of birth and says, you look like a baby. Ive been told I look young for my age, very much a compliment. For a server to say to me that I look like a baby, is an insult and uncalled for. She then checked on us once the whole night. Mind you it is a Tuesday night and not busy. She continued to give me stares and glares the whole time I was there. She then laughed as a guy walked out of the establishment with a beer in his hand, something that is ACTUALLY completely illegal. She got him inside, but the fact that she found that funny and humorous , and treated my REAL ID with attitude is ridiculous. She did not apologize or anything for the hold up. I continued to receive looks and attitude the entire time. The sangria she brought me clearly had no alcohol in it. It tasted like straight juice compared to my partners alcoholic drink that definitely had alcohol in it. Also, illegal to give me either water downed alcohol or not alcohol at all.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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