Complaints

This profile includes complaints for Jobcase, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Jobcase, Inc.

  201 Broadway Cambridge, MA 02139-1955

  
• 

  Jobcase, Inc.

  201 Broadway Ste 6 Cambridge, MA 02139-1955

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/20/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  requested data deletion of my account details from their website, case number is assigned, then company is non-responsive. the website is jobcase.com. I've sent emails to their support email address: *********************************** a ticket is opened for the request but then no further response. I have attempted to call the company on their main phone number ************, all phone extensions result in a dead-end...no response, it permits leaving a message, which I have done, then no return call. all i am looking for is to confirm all of my data has been deleted from their systems and that my account information has also been purged. please intervene if you can, thank you!!***************************************** Phone: ************

  Customer Answer

  Date: 08/30/2025

  I have not heard from the business in response to my complaint.

  

  Business Response

  Date: 09/11/2025

  Hi ***,

  Thanks for reaching out. Weve reviewed your case and can confirm the following:
  Your request was received on 8/18.
  It was processed on 8/21 and the deletion confirmation was also sent on the same date.
  Per our records, your account information and associated personal data were deleted from our systems as of 8/21.
  If you didnt see the confirmation, please check your spam/junk folder. We can also resend the confirmation to an alternate email upon request. If theres anything specific youd like us to double-check, please reach directly to our support team, they will be happy to help.

   

  Customer Answer

  Date: 09/15/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  *** ********

• Initial Complaint

  Date:04/11/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The business will not stop calling and emailing me. I have received dozens of spam calls and emails from various numbers since yesterday when i used their website. I am worried my social security number is in their records and I would like it completely removed from their records if so. I do not consent to Jobcase or anyone affiliated having my social security number, phone number, address, email address, or any other personal information.

  

  Business Response

  Date: 04/21/2025

  We've reviewed your complaint regarding unwanted communications. Jobcase does not sell user information and we never collect social security numbers under any circumstances. If you've received communications suggesting your information came from us, please forward these to ********************************** so we can investigate. Please note that we've delete all your personal data from our systems to prevent any future contact. For any additional concerns, please reach out to our support team directly.

• Initial Complaint

  Date:03/27/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***** ******, and I am an attorney who represents **************There are several fraudulent job postings on jobcase.com purporting to be from ************** To be clear, my client does not post, and has never posted, on jobcase.com Apparently, whoever is making these fraudulent job posting purporting to be from ************** is following up on applications and obtaining sensitive personal information. We estimate dozens of people have been affected so far.I have made innumerable attempts to notify Jobcase of the fraudulent postings and have them removed, but we have received no responses and no action has been taken so far.Jobcase has structured its website and business so that it is not possible to communicate with a human being regarding fraudulent activity. The "report fraud" button has no effect whatsoever. Accordingly, fraudulent posts that injure consumers and harm businesses are allowed to flourish, and there is no remedy.

  Customer Answer

  Date: 04/07/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ***** ******

• Initial Complaint

  Date:02/18/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving emails from job case with somebody else's name. I am contacting you because I believe the fraud is on the part of job case. I took two pictures of the screen so you could see them. I have previously blocked them and somehow they continue.I would like assurance that they have removed this account and remove my email address from their lists.. clearly they are not to be trusted.

  

  Business Response

  Date: 02/25/2025

  Thank you for sharing the screenshots and bringing this issue to our attention. Our records confirm that your email address has been removed from our mailing list and the associated account has been deactivated. 

  Customer Answer

  Date: 02/25/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ****** ********

• Initial Complaint

  Date:11/18/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I begun but, did not complete an online application to seek employment with Job Case. i am receiving repeated fake jobs several times a day. The site does not allow me to unsubscribe. This is a fake and **** job seeking agency. I want to cease receiving emails of fake jobs. I am reporting this company as a scam.

  

  Business Response

  Date: 11/26/2024

  Thank you for reaching out regarding your concerns. We want to assure you that Jobcase is a legitimate employment platform, not a scam or fake agency. We have helped thousands of job seekers successfully find employment through our service.
  

  We confirm that all job postings on our site are from real employers. However, we understand that the volume of job notifications may have been overwhelming for you.

  
  Regarding unsubscribing, we apologize if you had difficulty with this process. We have now unsubscribed your email address and your phone number from our job notification emails. You should not receive any further messages from us. If you have any other questions or issues, please reach us directly at ********************************** and we will happy to address them

  Customer Answer

  Date: 12/01/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [I have several days off consist job listings 2 and 3 times a day. These are from Job Case. I did not complete the application process with Job Case because they were requesting personal info. BBB has over 30 complaints about job case for the  same reason. They did not unsubscribe me from all of these companies.  When you open the alleged job to unsubscribe you are not allowed
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *******

   

   

  

  Business Response

  Date: 12/04/2024

  We confirm your email was unsubscribed from our communications on 11/26. 

  To clarify, Jobcase only requires basic contact information (name, email, phone number) which employers need to reach potential candidates. We never request sensitive personal data beyond these application essentials. If you're still receiving emails, please forward a screenshot to ********************************** for immediate investigation and resolution. Our support team is ready to assist with any questions.

  
  
  

• Initial Complaint

  Date:10/03/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for ****** and I found out that they sell your information and data. I want my account deleted as well as all my data.

  

  Business Response

  Date: 10/07/2024

  We've looked into your complaint and have found no record of your account or contact information in our systems. You might have us confused with another job site, or maybe you might have registered with Jobhat/Jobcase under a different email address. If you need further assistance, please contact us at [email protected]. We'll be happy to help.

• Initial Complaint

  Date:10/03/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm searching for employment at the moment, received an email from this company and clicked on their link. Once I entered my information and gave them my resume, I started receiving text messages and emails that appeared to be really scammy. It alerted me so I came onto this site (Better Business Bureau) and read a bunch of complaints from other people to find out that this site is a scam and that they sell your information to third parties. I would just like for them to stop contacting me and delete my information.

  

  Business Response

  Date: 10/07/2024

  Thank you for reaching out to us. We want to assure you that we take your concerns very seriously.
  
  
  We want to emphasize that we do not sell user information.

  Your privacy is of utmost importance to us, and we adhere to strict data protection policies. We would greatly appreciate it if you could provide any specific evidence or details that might help us investigate this matter further.
  

  
  
  Also, we have received your request to delete your information, and it is currently being processed. Please be assured that you will receive a confirmation once the deletion is complete.

• Initial Complaint

  Date:08/09/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is a scam scam scam! They advertise a job and then sell your personal information to third parties even after you have opted out of such disclosure. Immediately after I supposedly applied for a job on their website, I started received multiple robo calls and scam emails.

  

  Business Response

  Date: 08/09/2024

  Thank you for sharing your concerns. We take these matters very seriously and want to assure you that we are committed to maintaining the highest standards of privacy and integrity.
  
  We want to clarify that our company is not a scam, nor do we sell or share your personal information with third parties. Your trust is of utmost importance to us, and we strictly adhere to our privacy policies to protect your data.
  
  We understand your frustration and the inconvenience you've experienced. We would greatly appreciate it if you could provide any specific evidence or details that might help us investigate this matter further. Our goal is to ensure that your concerns are thoroughly addressed, and any potential issues are resolved.
  
  As per your request, we have unsubscribed you from our communications and deactivated your account. If you have any additional concerns or need further assistance, please feel free to reach out to us directly.

  Customer Answer

  Date: 08/09/2024

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  Akus T

• Initial Complaint

  Date:08/02/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company claims to help those looking for jobs however when communication is sent it is a continuous click-bait scam that drags the user through multiple job search websites that ask for personal information and never end up at the potential job listing. Also, the potential job openings that the website states are available are nonexistent

  

  Business Response

  Date: 08/03/2024

  We want to assure you that Jobcase does not engage in any bait-and-switch practices. We strive to provide accurate and up-to-date job opportunities to our members. Sometimes a position may be filled before you have a chance to apply, since employers often control when listings are taken down. We have deactivated your account and unsubscribed you. Please allow up to 48 hours for this to go into effect. Please feel free to reach out our support team directly at ********************************** in case of any questions or concerns.

• Initial Complaint

  Date:07/16/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They are a job search site, but after setting up an account I found out they are a site just trying to get your information to sell. I have been trying to request to deactivate my account, but there is no way to do so. Isnt something like that illegal? I no longer want them to have my email in their system. Can you help me force them to delete my email from their system? I just want my account deactivated and the most they allow is to turn off emails sent to you. They have no help chat or phone number, and the email forces you to go through a system which offers me no option to respond to deactivate.

  

  Business Response

  Date: 07/22/2024

  Thank you for bringing your concerns to our attention. We apologize for any inconvenience you have experienced.

  We want to assure you that we do not sell any personal information to third parties. We take privacy and data protection very seriously and are committed to maintaining the confidentiality of our users' information.
  We have deactivated your account as per your request on 7/14/2024. Your email and all associated data have been removed from our system.

  If you have any further concerns or require additional assistance, please feel free to contact us directly. Our support team is available via email at ********************************** or by phone at ************.

  We are here to help!