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Find a Location

New England Pro Wash LLC has 1 locations, listed below.

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    Business ProfileforNew England Pro Wash LLC

    Pressure Washing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1005 President Ave, Fall River, MA 02720-5917
    BBB File Opened:
    8/1/2023
    Years in Business:
    1
    Business Started:
    6/2/2023
    Business Incorporated:
    6/2/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Contact Information

    Customer Contact

    • Mr. Rayan Khan, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On July 11th New England Pro Wash came to my home to soft wash the house and clean the gutters. They did it so I paid them.. A day or so later I noticed they the chemicals they used Stained $14,000 driveway that was installed less then a year ago. And burnt all of my shrubs and plants around my home. I called the company that installed my driveway and they said they could not fix it. I tried calling and messaging the company with no return calls or messages to date.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory M.

    1 star

    07/31/2023

    I responded to a special NE Pro Wash was running on FB on July 3, 2023. They responded immediately and requested my address to confirm I qualified for their special.I gave them my address. The responded that I did not qualify, that the special was for homes **** sq ft and smaller. However, they had calculated the external sq footage of my house and made an offer for which they would power wash the siding on my home.I agreed to the amount ($420).They asked my phone number, confirmed my name, and we set a date of July 20th and a time prior to 10 AM on that date.July 20th at 10 AM when no one had arrived, I called them through the same FB site I had contacted them for their special. A man answered saying he did not know who I was and did not have me on his schedule.He attempted to say he had a new assistant who must have "messed up" the schedule and could he reschedule me (even though we were speaking on the number all the text messages had gone through originally). He moved the date to July 28th.He did not confirm my address. My phone blocks my number unless I purposely unblock it; he did not confirm my phone number, and he did not ask me to repeat my name. I have never had anyone get my name correct after hearing it one time.July 28th 12:38 PM. When no one had arrived, I called the same number which was not answered like a business. It was answered with "Hello". I asked if I had reached "Pro Wash" and the response was "Who is this?".I gave my name and said I was calling to confirm that I was on the day's schedule and that I had not seen or heard from anyone yet . Same man as before: when his tone changed, I recognized his voice (he has never given a name), he stated I was on the schedule, but "for the evening". I decided I was over-reacting since the sun does not go down until 8, this was not unreasonable.No one ever arrived. No one ever called to explain why no one ever arrived.I'm tired of chasing companies who promise a service and do not follow thru

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