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Business Profile

Party Planning

Punchbowl.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Party Planning.

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814 Customer Reviews

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  • Review from Monique R

    1 star

    11/05/2024

    this company has false advertising as they say they offer a free trial but you can not send anything without providing a credit card first. They advertise a monthly fee however this fee is calculated and billed annually. So you can not infact send any invites for free any longer on this site.

    Punchbowl.com Response

    12/17/2024

    Hi, thanks for reaching out. Im so sorry you didnt have a good experience. When you sign up for a free trial, you have the ability to choose between a monthly or annual membership once your free trial is complete. It appears you chose an annual membership. For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. You can also use Punchbowl completely for free-- either through our mobile apps or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). You can cancel anytime and we have a 30-day money-back guarantee, no questions asked.  Please reach out to ******************************* if you have any questions.  
  • Review from Marilynn M

    1 star

    09/14/2024

    The invitation choices are not exceptional or broad. The service says it is free for some cards. I created a free online invitation. It then became apparent that I have to sign on for a membership that I can cancel. I tried to cancel the $35 membership within the stated 7 days. Lo and behold, it now says I can cancel, but the invitation will not be available to me. So I will not see my RSVP responses, comments or questions from guests. That is deceptive! So then a screen pops up that says Im being offered a new $25 deal. What choice did I have? I will not trust this company again. Very deceptive practices. It would be better to offer the option of paying $10 upfront for 1 invitation or $30 for unlimited invitations for a year. I feel manipulated.

    Punchbowl.com Response

    09/16/2024

    Hello! You can use Punchbowl for free through our apps or when you start a free trial. Canceling your free trial will not affect the events in your account and your guests will still be able to RSVP. However, you will no longer be able to access your event from the Punchbowl website and must do so through the Punchbowl app. To continue to track RSVPs and manage your event, download the free Punchbowl app for iOS or Android. Please reach out to ******************************* if there is anything else we can do to help!

  • Review from Sterling T

    1 star

    08/26/2024

    Punchbowl will waste your time creating an invitation only to have you need to subscribe to their service at the end.

    Punchbowl.com Response

    10/02/2024

    Hello, You can use Punchbowl for free through our apps or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Please send an email out to ******************************* if you have any questions or if there is anything we can do to help make your experience better!
  • Review from Maureen S

    1 star

    06/18/2024

    Very disappointed. I created the profile to do a 7 day free trial and created the invitation I wanted. When I attempted to cancel the free trial I emailed help desk and they emailed back. They assured me the free membership was cancelled and I would not be charged. Well, surprise surprise I was charged $49.95 and $1.98. I can no longer get in touch with anyone and I am at a loss for disputing this charge.

    Punchbowl.com Response

    06/19/2024

    Hello! As our Support team mentioned in their email correspondence with you, the charges you reference were not from Punchbowl and your free trial was canceled as soon as you contacted us. In your email, you stated the charges came from "Mediagand" which we have no affiliation with. 

    Please send an email to ******************************* if you have any other questions or concerns. We're always here to help! -****** in Marketing

  • Review from Michele L

    1 star

    12/16/2023

    I have copy and pasted the following review because I feel the same way! Total scam!!! After you do all the work you have to decide if youre willing to pay $50 to actually send them!Punchbowl will not let you send invitations without agreeing to a membership, with a 7 day free trial. I joined in order to send the invites with the intent to cancel, however you must maintain membership in order to manage your event, receive RSVPs, etc. SO SHADY.
  • Review from DARLA D

    5 stars

    11/28/2023

    Love Punchbowl! Great site for a minimum amount of $ for premium services. It's completely worth it to keep track of your events and sending special ecards to loved ones and more.
  • Review from Amanda B

    5 stars

    10/02/2023

    There are always great designs to choose from. I loved that I could also text the invite and it still collected RSVPs, so helpful!
  • Review from Kate H.

    1 star

    09/30/2023

    Punchbowl will not let you send invitations without agreeing to a membership, with a 7 day free trial. I joined in order to send the invites with the intent to cancel, however you must maintain membership in order to manage your event, receive RSVPs, etc. SO SHADY.
  • Review from Lillian O

    5 stars

    09/16/2023

    Punch bowl is so great, I love it, so glad this has been created ?? their design is so amazing and easy to use, Im very happy with it, and glad I pick this website. Thanks punch bowl.
  • Review from Yvonne T

    4 stars

    09/16/2023

    Very beautiful invitations. I felt happy to create & send them. Easy template. Great choices. It was different for me to use. I am glad I found the site.

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