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Find a Location

Honey Dew Donuts has 1 locations, listed below.

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    Business ProfileforHoney Dew Donuts

    Administrative Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This is a local franchise of Honey Dew Donuts. It is a quick service food and drink establishment that offers morning staples such as coffee, donuts, and breakfast sandwiches.

    Business Details

    Location of This Business
    213 E Central St, Franklin, MA 02038
    BBB File Opened:
    1/27/2020
    Years in Business:
    5
    Business Started:
    1/1/2019
    Number of Employees:
    1
    Alternate Business Name
    • Rb Donuts

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Caitlyn A

    1 star

    12/01/2023

    Waited at drive thru to put my order in but nobody greeted me. I said hello but no answer. Pulled up and was told you didnt put your order in at the speaker by employee who said she was the manager. I told her that nobody responded to me at the speaker. She then asked me why I was being rude? She also told me they were busy and I explained that since they had their headsets on, they could have greeted me and told me that theyd be with me soon. She was telling me I wasnt right and she would not give me her managers number. There was a number on the window that I could call but numbers were missing since they were stickers and clearly some were peeled off. She told me to take a picture of it or ****** the number because she had other customers. I did ****** it and I called to file a complaint 2-3 times but I kept getting a voicemail. I left one and nobody called me back. This was truly one of the worst and disrespectful experiences Ive had with customer service. She had nothing on stating what her name was but I do know she claimed she was the manager and she had what sounded like a South America accent. This happened on 11/30/2023 at 9:30am. And I wont be back, ever.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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