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          1-800-GOT-JUNK ? has 1 locations, listed below.

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            Business Profile1-800-GOT-JUNK ?

            Recycling Services

            Additional business information

            See all additional business information

            Contact Information

            100 South St Ste 2

            Hopkinton, MA 01748-2207

            Get Directions
            Visit Website
            (800) 468-5865

            Customer Reviews

            2.16/5

            Average of 94 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            1-800-GOT-JUNK is ready to help you regain your space! The business is a full-service junk-removal company helping residential and commercial clients  remove trash,  furniture disposal, appliances, office clean outs, construction debris, refuse, and household junk for disposal and recycling.

            Business Details

            Location of This Business
            100 South St Ste 2, Hopkinton, MA 01748-2207
            BBB File Opened:
            6/16/2004
            Years in Business:
            21
            Business Started:
            1/1/2003
            Number of Employees:
            15
            Business Management
            • Ms. Judith Briggs, President
            • Mr. Patrick Murphy, General Manager
            • Mr. Christopher Murphy, Operations Manager
            Contact Information

            Principal

            • Ms. Judith Briggs, President
            • Mr. Patrick Murphy, General Manager

            Customer Contact

            • Ms. Judith Briggs, President
            • Mr. Patrick Murphy, General Manager
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Please think twice. This company made an already stressful experience significantly more stressful, and continues to do so. The short version is they took a TV away in July and we had forgotten to delete the Roku account. A few hours later I got alerts that all my passwords were being changed for **************** Hulu etc. I called Roku and they said the account was logged into at an ip that was not our address. We cancelled Roku, and then began the journey of freeezing credit cards, changing every single password...basically a nightmare. During a move. Imagine having no credit bureaus or cards during a move. We were charged $388 and have a receipt. Now...8 months later guess who is calling and emailing saying we owe them? I almost cried when I saw the email. After everything we have been through and having literal fraud, they should be refunding us and apologizing. We are planning to *** for all the lost time and stress. But in the meantime I recommend filing a report at Attorney General for your state.
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            Read 6 More Complaints

            Customer Reviews

            94 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kelly S

            05/03/2024

            TOTAL BAIT AND SWITCH PRICING. The website says "starting at $109" for a single item. I had one couch. They refuse to give quotes ahead of time, so the poor, WONDERFUL guys who show up have to deal with telling the customer the real price, which in my case was $398. That is a far cry from $109....This practice should be illegal and I really would like some of my money back. I expected to pay around $160 based on website info. So I would take a $200 refund, but I highly doubt I will see anything or even any response from the company. ZERO STARS (except for the guys who do the actual picking up and moving - they get 100 STARS)
            Read 93 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

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