Customer ReviewsforNew England Clean Energy, Inc
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael R
5 stars07/20/2024
We got a roughly 7kW installation through NECE on our home. We were satisfied with the professionalism, communication, and quality of installation that New England Clean Energy provided. We would recommend them as a solar installer for people living in ************* or the New England area!Review from Brian R
5 stars07/16/2024
We were just able to turn our panels on much quicker than I expected. Everyone involved in our project was very knowledgeable and helpful. We spoke with 5 solar companies before going with New England clean energy. What really sold us was every other company came with their pdf of this is the solar plan we made for you where our sales person **** opened the program they use to create the plan and played through different scenarios as we asked about putting panels on different parts of the roof. It felt more like we were coming up with a plan together, not just being sold a prepackaged plan. Another thank you to our project manager **** and ********* in the office for always keeping us in the loop and responding to emails clearly and quickly.New England Clean Energy, Inc Response
07/17/2024
Thank you so much for your detailed and positive review! We're thrilled to hear that you had a smooth and quick experience with turning on your panels. Our team takes great pride in being knowledgeable and helpful throughout the process.It's wonderful to know that ****** personalized approach made a difference for you. We believe in creating customized plans tailored to our customers' needs, and it's great to hear that you felt involved in the planning process.We'll make sure to pass on your thanks to ****, *********, and the entire team. Your feedback is truly appreciated and motivates us to continue providing top-notch service. Enjoy your new solar panels and the clean energy they provide!Review from doug L
5 stars06/16/2024
Installed my panels. And have performed work on damage from squirrels. I have been very impressed with all the employees and the decisions made.New England Clean Energy, Inc Response
06/25/2024
Thank you for your positive feedback! We're thrilled to hear that you've been impressed with our team and the decisions made throughout the process of installing your panels and repairing squirrel damage. Providing excellent service and making sound decisions is a top priority for us, and we're glad to know we've met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your trust in us!Review from Mihail T
5 stars06/11/2024
The **** truly deserves the five stars. Starting with ***** excellent ability to communicate the value **** provides, ******** fast reactions during managing the project, the whole installation team's quick work and especially ******'s ability to immediately identify problems and provide fast solutions - there was no issue left unsolved.New England Clean Energy, Inc Response
06/25/2024
Thank you so much for your glowing review! We are thrilled that you had a five-star experience with New England Clean Energy. From ***** effective communication of our value to ******** proactive project management, and the swift work of our installation team, we aim to deliver excellence at every stage. ******'s expertise in identifying and resolving issues quickly is invaluable, and we're delighted that he ensured everything was addressed promptly. Your feedback reinforces our commitment to delivering exceptional service. Thank you for choosing us!Review from MARC C
5 stars05/22/2024
I contacted **** regarding a reroofing project with an existing 10 yr old 22 panel solar installation. The original company was no longer in business, so I was a bit apprehensive about being able to find a reliable company to do the solar removal/reinstall. In addition I had lost the ability to log in to the monitoring website for the revenue meter due to an e-mail change and multiple corporate transfers, so I could no longer monitor the system in real time. My brother-in-law had used **** back at around the same time and had been very happy with the job they did. I got in touch with their service department. They were extremely helpful, and explained how the process would work. I coordinated with the roofing contractor and with a 1/2 day removal, reroof and 1/2 day reinstall I was only down for about a week. In addition and importantly they were able to 'adopt' my 'orphaned' system and help me restore the connection to the monitoring website. Every step was as smooth as could be hoped for and the communication with the service department was always timely and responsive. I could not be happier with the work done by the **** team.New England Clean Energy, Inc Response
05/28/2024
Thank you so much for sharing your experience! We're thrilled to hear that we could assist you with your reroofing project and the reinstallation of your solar panels. It's great to know that our service department was able to help restore your connection to the monitoring website and ensure a smooth process throughout. We're pleased that everything went as hoped and that our communication met your expectations. Your satisfaction is our priority, and we're delighted to have been able to 'adopt' your system and provide the support you needed. Thank you for choosing New England Clean Energy, and we appreciate your kind words!Review from Jonathan H
5 stars05/11/2024
********************************* and the New England Clean Energy Team are fantastic. They did a great install. Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family. --********New England Clean Energy, Inc Response
06/25/2024
Thank you, ********, for your wonderful review! We're thrilled to hear that you had a fantastic experience with ********************************* and the New England Clean Energy team. Our goal is to provide professional, easy, and top-notch service, and we're glad to know we met your expectations. Your recommendation to friends and family means a lot to us. Thank you for choosing us!Review from Greg S
5 stars02/26/2024
**** and his team did a great job with our residential solar project. The panels look clean with no ugly visible wires showing. We are happy with the work.New England Clean Energy, Inc Response
03/05/2024
We're delighted to hear that you're happy with our work on your residential solar project! Thank you for choosing New England Clean Energy. If you have any questions or need further assistance, please don't hesitate to reach out.Review from Susan C
5 stars10/24/2023
This has been a great company to work with. From start to finish, things were done quickly and very professionally.New England Clean Energy, Inc Response
10/30/2023
Thank you for this nice review! We're glad to hear you felt our company was a great one to work with! We hope your system continues to work well, and please let us know if anything changes!Review from Steve J
5 stars09/18/2023
Worked with the team for a 16kw system consisting of 2 ground arrays and panels mounted on an auxiliary building. It was far from a cookie cutter install and we had to do some iterating to land on a workable plan. Every member of the team was responsive, patient and reliable. The install team was very efficient, clean and a pleasure to interact with. The install itself is very clean and we are excited to flip the switch once the utility completes their part.New England Clean Energy, Inc Response
09/19/2023
Thank you for this kind review! We're glad to hear that our team was responsive, patient, and reliable throughout your 16kw system installation, which involved some iteration to ensure a workable plan. We strive to provide clean and efficient installations, and we're excited for you to soon experience the benefits of solar power!Review from Don S
5 stars09/06/2023
Reasonable price, kept us up to date during the process, aesthetically pleasing layout, maximized the available roof space, installed quickly, cleanly and professionally. And they're nice people!New England Clean Energy, Inc Response
09/08/2023
Thanks so much for this kind review! We are thrilled to hear that our team efficiently installed your solar array, ensuring a neat and clean installation. If you have any concerns or need further assistance, please don't hesitate to reach out!
Customer Review Rating
Average of 15 Customer Reviews
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