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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I entered into an agreement with Auto Bazaar Dealer to purchase a car. I was approved for a loan of $17591, of which I paid $3500 upfront, with the remaining $800 due upon picking up the car.On April 17, the bank received verification from my job and approved the loan. However, on the same day, I received a call from one of the dealership representatives demanding an additional $600. Despite contacting the bank and being assured that everything was in order, the dealership persisted in demanding more money.I was informed that the car registration would be ready by April 22, and I returned to the dealership on that day to pick up the car. To my dismay, I was informed that the car was not ready. Frustrated, I expressed my dissatisfaction, and in response, the dealership unilaterally canceled the contract without my consent, constituting a breach of contract.Furthermore, despite the cancellation of the contract, the dealership has refused to refund my initial payment of $3500 and has instructed me to contact the bank to cancel the transaction.Initial Complaint
07/26/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Bought a car 5/21/2022, 6/2/2022 reach out car was making noises they told me bring it in when I get there the noises had faded so they sent me in my way noise came back was asked to send videos of the noise and I did was told the mechanic that had maintenance the vehicle before it was sold to me was on vacation that they would get back to me , never heard back from them my car ended up over heating following weeks 6/26/2022 brought it in was a busted water pump now they tried telling me my warranty wasnt valid anymore because I went over the miles warranty so they had me pay half of the labor for that job (800$) mean while they had to also change the steering pump because it was busted paid 390$ for a O2 sensor and 400$ for missing oil sensor cover an seal that was leaking onto the alternator an busted the belt( mechanic had me take pictures of the oil coming out the engine was grey with metal particles ), now I think my transmission is going my motor is jumping and Im in debt with a car loan an a lemon car
Business response
07/30/2022
Yes, you came back after a 10 days saying that the breaks were making noise. And because we had the breaks done before you took the car, we sent you to the same mechanic that did the breaks. You never mentioned anything about the engine. As you know the lemon law for your car was 30 days or **** miles, you drove more than 3k miles meaning you were out of the warranty. Also we told you to come back to the mechanic, you never showed up. You called us whenever the car was overheating, even the car was out of the warranty we still paid half of the ****, because we are always willing to help our customers.
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