Business ProfileforEndless Energy

Energy Assessment completed on 7/20/2023 Insulation and air sealing took place on 8/25/2023 and 9/2/2023 February 28th: Called them to tell them that our knee wall attic was covered in mold. Explained that we have never had mold in that area. Company sent someone out on March 1st to inspect. Pictures were taken by the company and I was told someone would call me the following week.Called the company again on March 27th because no one had followed up with me. I was told someone would call me back asap.They finally called me back on April 9th and stated they would like me to pay for half of the cost to remediate the area and fix the issues that are causing the mold. I expressed that I didn't think it was fair to expect me to pay for half, and that I was highly disappointed by the lack of communication and follow through. They sent a company out to inspect the mold on April 15th. The inspector voiced real concerns over the mold and expressed that the issue was caused by the lack of proper ventilation in the area and the way the insulation was added. They company who did the inspections emailed a quote to both myself and Endless energy that same day. After several days of not hearing back from Endless Energy, I reached out to them. They called me on Thursday April 18th and stated that they didn't know why the person who was emailed the quote didn't let them know. The quote, just for the remediation of the mold is $2400, and I expressed that based on the evaluation and what was told to me about why the area currently has mold I let them know that we were not paying for the remediation. The person I spoke to stated that he would call me back later that day, and I have not heard back from anyone from the company. The mold is causing health issues for me and my family and I would like for some resolution to this ASAP. You can see from the report, there was no mention of needing additional ventilation in that area, or a bathroom fan in the ** under area.