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Business Profile

Hydroponics Supplies

New England Hydroponics

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hydroponics Supplies.

About

About This Business

New England Hydroponics offers a full selection of Hydroponics Gardening Supplies, Systems, & Growing Light Kits.

Business Details

BBB File Opened:
6/24/2019
Business Started:
4/4/2008
Business Incorporated:
4/4/2008
Type of Entity:
Corporation
Alternate Names:
NEH Inc.
Business Management:
Mr. Ethan Holmes, President
Number of Employees:
1

Additional Contact Information

Principal Contacts
Mr. Ethan Holmes, President
Customer Contacts
Mr. Ethan Holmes, President
Additional Phone Numbers
Other Phone: (413) 529-9025
Other Phone: (508) 407-8397
Other Phone: (508) 405-2525
Other Phone: (508) 329-0525
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy

This business states: 

We are pleased to offer all customers a replacement on any defective product within 30 days of purchase. Additionally, any unopened product (Excluding Liquids) may be returned within 30 days of purchase for a refund excluding all shipping costs. There is a 20% restocking fee on all returns.  There are Absolutely No Returns on "Liquid" or "Special Order" items.

All returns require authorization prior to shipping. Please call us at 888-529-9025 to obtain an RA#(Return Authorization). The RA# must be clearly written on the outside of the shipping box which contains the return. All returns must be sent with freight Prepaid. Any packages sent with shipping due or COD (Charge on Delivery) will be refused.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund or replacement once we've received and processed the returned item. All returns should be sent to:

NEH, Inc - Attn: Returns
15 College Hwy. Unit V
Southampton, MA 01073

Feel free to give us a call at 888-529-9025 if you need any help obtaining a Return Authorization number.

Business Categories
Hydroponics Supplies

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