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Business Profile

Used Car Dealers

Maple St. Auto Center

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Well, I brought a car on November, in the first week the transmission broke out, they did a concert but it took like 1 mouth. In January, the electrical part of the car burned. They sold the car to me with the sunroof broke and I was asking during a long time to concert and they didnt care. Now im trying to contact them to concert my car and they are saying that they can't do it because it's my problem, that the warranty was thirty days and it's over, but they rolled me up until the warranty ended so they could tell me that. I have the money for this week's payment and I was trying to solve it in the last few days but they were traveling and didn't want to know or pass it on to another employee to solve it. They are charging the payment so I said I would pay as soon as it solved my problem and they are threatening to take the car. With all this, we read the contract again and the contract says that I have 2500 deposit and another part we questioned her and she said it was a typo. Now she keeps sending us messages saying that we need to pay for things and we tell her to cash the deposit and she doesn't want to and also calls me a kid.

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BBB Rating & Accreditation

B-

This business is not BBB Accredited

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Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

415 Maple Street

Marlborough, MA 01752-3256

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(508) 229-8800

Business hours

9:00 AM - 6:00 PM
Business Hours
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
Closed

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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