Business ProfileforDempsey Energy

Company originally misled, wouldnt give quote for thermostat installation and took 60$ upfront to book appointment and have technician come out. When the technician arrived he pulled out a tablet and said a thermostat installation is $200. I called the company and they apologized for misinforming me but if I decided not to go with them they would not refund money. I decided to let them do the work. Technician installed thermostat and left before seeing if furnace would turn off, it did not, and my house was 80 degrees before I had a friend tell me how to shut the furnace off by hand. Called company next day to explain issue, they sent same tech out, he began to take apart the furnace (at no point were there issues with the furnace) and say that he thought the issue was the water heater (at no point was this an issue, it was a wiring issue), when my husband saw this he asked him to stop, but everything back and to please leave our house. He reinstall the old thermostat and left the house (without turning on the furnace). I was told that someone would come back out soon left work early, at 415 I called to confirm, was told no one was coming because we are on the do not service list now and someone would call to walk us through getting our heat back on. Our heat is on (old thermostat is installed) and I believe the company should refund the $200 or at least $140 (the ***** the day up front is non refundable) because no thermostat was installed (correctly). 2 days and $200 later and a 1/2 day of missed work, my old thermostat is still working (like it was before) I was just hoping to upgrade to a smart thermostat (nothing was broken). I can not provide a receipt because the company doesnt provide them but Im sure they have an electrical copy on their end. I have my credit card statement if need be