Reviews
This profile includes reviews for Shor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromRalph F.
Date: 08/06/2023
1 starRalph F.
Date: 08/06/2023
we went into Shor looking for a dresser , when I tried to open and close the top drawer it was stuck. the items on top of the chest fell and one broke. Now the shakedown begins . I'm told I have to pay for the overpriced item. Coming from a retail background I thought this was strange, never in 30 years experience would I ever force someone to pay for a damage item. It is the cost of doing business. Needless to say they have lost any future business I might have transacted with them. Last year alone I purchased over $3000 worth of home furnishings from them. I don't think any reputable business functions this way. The item in question was $170 not going to break their business
Shor, LLC
Date: 08/15/2023
We are truly sorry for the unfortunate incident. However we are a shop with a 3 month summer selling period. The piece that you accidentally broke was a ********************* wood with gilt letter. If it was repairable or replaceable we would have not charged you. The antique dresser is still available. We would be happy to offer a credit for the amount of the letter if you're interested. We do care about our reputation and hope you understand. Thank you.Ralph F.
Date: 08/18/2023
Yes I would like a credit for the * posted to my Amex account and no Im not interested in your antique chest . Im sure you are interested in your reputation and most of the townspeople Ive relayed the story to think you were in the wrong considering the item at cost was far less than full retail. You could have simply returned it to your vendor for credit.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.