We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hardwood Floor Contractors

John's Professional Hardwood Floors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardwood Floor Contractors.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    10/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    He installed a wood floor and did not complete the job. In addition, when he saw there was a problem with the shading on part of the floor, he did not stop but instead put more poly on it. Now the floor is permanently ruined. When it was brought to his attention, he tried to charge me more to remove his mistake. Furthermore, he did not properly put the poly on so there are areas that are now left unfinished and unprotected. In addition, there are several areas that have deep gouges in the wood. Most troubling is that he broke my brand new door with his machine and then tried to cover it up and hide it. Do not do business with this company unless you want to be taken advantage of.

    Customer response

    10/12/2022

    I have not heard from the business in response to my complaint.  This business is a scam and should be shut down.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

B-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 36

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

65 Greentree Lane

Revere, MA 02151-2140

Get Directions
(617) 569-3040

Business hours

7:00 AM - 9:00 PM
Business Hours
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.