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Find a Location

ASAP Drains, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ASAP Drains, Inc.

      405A Essex Street Salem, MA 01970

    • ASAP Drains, Inc.

      PO BOX 9 Winthrop, MA 02152

    Business ProfileforASAP Drains, Inc.

    Sewer Cleaning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ASAP Drains, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ASAP Drains, Inc.

        405A Essex Street Salem, MA 01970

      • ASAP Drains, Inc.

        PO BOX 9 Winthrop, MA 02152

      Location of This Business
      405A Essex Street, Salem, MA 01970
      BBB File Opened:
      12/31/1998
      Years in Business:
      29
      Business Started:
      7/28/1995
      Business Incorporated:
      7/28/1995
      Type of Entity:
      Corporation
      Number of Employees:
      1
      Business Management
      • Mr. Rob Sipple, Manager
      Contact Information

      Principal

      • Mr. Rob Sipple, Manager

      Customer Contact

      • Mr. Rob Sipple, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I hired asap drains to clean out the clogged main sewage drain in our basement. There was sewage back up in a laundry sink and the first floor bathroom, but the basement floor was dry and clean. The technician did unclog the drain but left sewage water with f**** in it over about 1/3 of our basement floor. I now have to pay $2,000-$3,000 to get it properly cleaned up including the disposal of every item standing in the fetid water. ASAP insists that they are not responsible and that I agreed to sewage issues on their **** (attached). However, the **** was only given to me after the service was completed and the **** doesn't say anything about ***** water. It only claims they are not responsible for broken pipes or toilets, etc.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robin M

      1 star

      02/10/2023

      Called ASAP re washing machine sewer backup in basement and kitchen sink clog. Technician arrived after several hours and had trouble locating the main sewer line. (!!). When he did he said he couldnt get access to it and would have to go through the toilet which would cost extra. He fixed the problem (except for the sink clog which he said was a separate issue) and requested a check for $685 which I paid. I later learned the sewer line had another access point and he didnt have to go through the toilet. I feel Ive been grossly overcharged for a visit that should have cost $350.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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