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Business Profile

Home Repair

Anderson Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Repair.

Complaints

This profile includes complaints for Anderson Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anderson Construction has 2 locations, listed below.

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    • Anderson Construction

      309 Old Colony Ave South Boston, MA 02127-3521

    • Anderson Construction

      237 State St Quincy, MA 02169-3223

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/25/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Down payment given to do the job $872 Didnt show up when he was supposed to. I asked for a refund. Many text messages saying he will send a check - no check.

    • Initial Complaint

      Date:12/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Note this business has changed names multiple times but it's owned by the same person ******* (****) Anderson, and linked to the same phone number: ************. Business is supposed to replace and install 5 windows. Proposal sent on Nov 22, 2022. Deposit check in the amount of $1500 was picked up on 12/02/2022 and cleared on 12/05/2022. Work is supposed to be completed that same week. However, ******************************* has repeatedly failed to show up to the appointments and rescheduled numerous times. Eventually we asked him to just return the deposit check since he is not able/ willing/ available to get the work done, but he has completed disappeared, stopped answering our text messages or phone calls (which goes straight to his VM, so it's possible that he has blocked our number). We seek a refund of our deposit check and also penalty on this business so it doesn't harm other consumers.

    Anderson Construction is NOT a BBB Accredited Business.

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