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Find a Location

Yankee Custom Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yankee Custom Inc.

      1271 Main St Tewksbury, MA 01876-2010

    • Yankee Custom Inc.

      1139 N Montello St Brockton, MA 02301-1642

    • Yankee Custom Inc.

      477 Westbrook St S Portland, ME 04106-1907

    • Yankee Custom Inc.

      100 Broadway Rt 1N Saugus, MA 01906

    • Yankee Custom Inc.

      512 Amherst St Nashua, NH 03063-1004

    Business ProfileforYankee Custom Inc.

    Truck Parts
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Yankee Custom, Inc. carries a full line of accessories for light duty trucks, including: caps, liners, bumpers, running boards, tool boxes, sun visors and numerous smaller parts.

    Business Details

    This is a multi-location business.

    Find a Location

    Yankee Custom Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Yankee Custom Inc.

        1271 Main St Tewksbury, MA 01876-2010

      • Yankee Custom Inc.

        1139 N Montello St Brockton, MA 02301-1642

      • Yankee Custom Inc.

        477 Westbrook St S Portland, ME 04106-1907

      • Yankee Custom Inc.

        100 Broadway Rt 1N Saugus, MA 01906

      • Yankee Custom Inc.

        512 Amherst St Nashua, NH 03063-1004

      Headquarters
      1271 Main St, Tewksbury, MA 01876-2010
      BBB File Opened:
      1/1/1971
      Years in Business:
      53
      Business Started:
      1/1/1971
      Business Incorporated:
      3/4/1982
      Type of Entity:
      Corporation
      Number of Employees:
      10
      Business Management
      • Ms. Judith Cole, Treasurer
      • Mr. Gerson Castillo, Sales Manager
      Contact Information

      Principal

      • Mr. Gerson Castillo, Sales Manager

      Customer Contact

      • Ms. Judith Cole, Treasurer
      • Mr. Gerson Castillo, Sales Manager
      Additional Contact Information

      Fax Numbers

      • (978) 851-4983
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased multiple products from Yankee Custom in ******. Most recently it was a new retrax tonneau cover. 1st time *****(no longer employed) installed with damage. ****(manager) said he would replace. New cover came in. ***** installed the new one, (I had a magnum rack on truck) in order for ***** to reinstall the rack. He drilled through the edge metal of my tonneau cover. I have since had rack removed due to wiring issues again from *****. And now there are holes in my tonneau cover rails, which are sharp and just shouldnt be there. This is completely unacceptable. **** offered to put plugs in, but said they will probably fly out. They manufacture this tonneau cover with notches for instances like this. Using this system there would not have been an issue I gave **** credit. He is thinking on his feet and truly cares about the business.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mohammad G

      1 star

      10/02/2023

      They install bed cover for my 23 ****** Tacoma first rain start leaking very bad first time they seal it they said it is fix next rain start leaking very bad again second time they fix it again then next rain start leaking again then I find out they cut bed liner in two corner. Third time they take my truck inside then come back with dent on top of bed I dont know it was not there then he said bed has dent on it we cant send it back back for warranty.

      Yankee Custom Inc. Response

      10/05/2023

      Hi ********, 

      We are sorry to hear you are still dissatisfied. As we have explained, your bed is not waterproof and all leaking issues were from existing gaps and seams in the bed from the factory. As for the "cuts" these are factory gaps in the bed as we had explained previously. The dent was mentioned to you as pre-existing and damage to the cover may affect the performance of the cover. We have at this point determined that the cover, besides the physical damage that occurred while in your possession, is operating in acceptable tolerances.

      Thank You.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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