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Business Profile

Investment Advisory Services

Commonwealth Financial Network

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Advisory Services.

Complaints

This profile includes complaints for Commonwealth Financial Network's headquarters and its corporate-owned locations. To view all corporate locations, see

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Commonwealth Financial Network has 2 locations, listed below.

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    Customer Complaints Summary

    • 33 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/24/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with COMMONWEALTH FINANCE. I do not have an account with ******************** FINANCE.They have not provided me with the Original contract as requested.

      Business Response

      Date: 10/25/2023

      Good afternoon:

      Please be aware that Commonwealth Financial Network ("CFN") has received your letter regarding the above-referenced matter.  CFN has no record of *******************************, and in any case, does not report customers to credit reporting agencies. 

      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************


      If I can be of assistance, please contact me at ********************************* 
      Sincerely, 

      ***********;

    • Initial Complaint

      Date:09/22/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Commonwealth Financial. I do not have nor have I ever had a contract with Commonwealth Financial. They did not provide me with the original contract as requested.

      Business Response

      Date: 09/25/2023

      Good afternoon:
      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of ************************* as a customer, and in any case, does not report customers to credit reporting agencies. 

      CFN believes your letter has been misdirected and that you may be trying to contact:

      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************

      Thank you,

      ***********************

    • Initial Complaint

      Date:09/06/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with CommonWealth Financial I do not have a contract with PARAGON CONTRACTING SERVICES L they did not provide me with the original contract as I requested

      Business Response

      Date: 09/07/2023

      Good afternoon:
      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of *********************** customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************

       

    • Initial Complaint

      Date:09/06/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im Not liable for This debt with ***** Emergency group.I do not have a contact with common wealth Financial the collection agency They did not provide me with the Orginal contact as requested

      Business Response

      Date: 09/06/2023

      Good afternoon:
      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of ************************* as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************
      Thank you for your attention to this matter. 

      Meghan 

    • Initial Complaint

      Date:08/25/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i am not liable for this debt *****************************. i do not have a contract with COMMONWEALTH FINANCIAL,they did not provide me with the original as i requested

      Business Response

      Date: 08/28/2023

      Good morning:

      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of Issack Shamsa as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************

      Thank you,

      ******

    • Initial Complaint

      Date:08/23/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with COMMONWEALTH FINANCE. I do not have a contract with COMMONWEALTH FINANCE , they did not provide me with the original contract as requested.

      Business Response

      Date: 08/23/2023

      Dear ****************
      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of ********************************* as a customer, and in any case, does not report customers to credit reporting agencies. 

      CFN believes your letter has been misdirected and that you may be trying to contact:

      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************

      Thank you for your attention to this matter.

      Meghan 

      Customer Answer

      Date: 08/23/2023

      My apologies, I mistakenly added the wrong business I meant to add common wealth financial systems. 

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      *******************************

    • Initial Complaint

      Date:08/21/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable LHH emergency, physicians ppl. I do not have a contract with Commonwealth finance they did not provide me the original contract.

      Business Response

      Date: 08/22/2023

      Good morning:

      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of Mr. ******** as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:


      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************
      If I can be of assistance, please contact me at ************.

    • Initial Complaint

      Date:07/21/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable to MEP health LLC I do not have a contract with COMMONWEALTH FINANCE Due to use without my permission, my religion, and the enclosed law. I would like to cease all further use of my source data and social security information associated with any accounts

      Business Response

      Date: 07/24/2023

      Good morning:

      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of ************************* as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************
      Thank you for your attention to this matter. 

      ***********************

    • Initial Complaint

      Date:07/16/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with *********** Emergency Physicians LLC.I do not have a contract with COMMONWEALTH FINANCIAL, they did not provide me with the original contract as i requested.

      Business Response

      Date: 07/17/2023

      Good morning:
      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of **** Clingan as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************

      Thank you for your attention to this matter.

      Meghan 

      Customer Answer

      Date: 07/17/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      ***********************

    • Initial Complaint

      Date:07/01/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I not liable for this with ******** creek emergency physician,I dont not have a contract with Commonwealth Financial they did not provide me with the original contract as I requested.

      Business Response

      Date: 07/03/2023

      Good afternoon:

      Please be aware that Commonwealth Financial Network (CFN) has received your letter regarding the above-referenced matter. CFN has no record of *************************** as a customer, and in any case, does not report customers to credit reporting agencies. 
      CFN believes your letter has been misdirected and that you may be trying to contact:
      Commonwealth Financial Systems
      ******************************************************; 18519
      Phone:************
      Fax:************
      If I can be of assistance, please contact me at ************.

      Customer Answer

      Date: 07/03/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      ***************************

    Commonwealth Financial Network is NOT a BBB Accredited Business.

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