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          Automatic Laundry Services Company, Inc. has 1 locations, listed below.

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            Business ProfileAutomatic Laundry Services Company, Inc.

            Laundry Equipment

            Contact Information

            45 Border St

            West Newton, MA 02465-2005

            Get Directions
            Visit Website
            (617) 969-4340

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Automatic Laundry Services Company, Inc. sells, leases and services commercial, industrial and coin-metered laundry equipment for institutional and commercial customers. Equipment provided includes washers, dryers, and allied equipment. The company sells wholesale only and services the six New England states.

            Business Details

            Location of This Business
            45 Border St, West Newton, MA 02465-2005
            BBB File Opened:
            1/1/1964
            Years in Business:
            60
            Business Started:
            1/1/1964
            Business Incorporated:
            1/1/1973
            Type of Entity:
            Corporation
            Number of Employees:
            22
            Business Management
            • Ms. Samantha Scarpato, Customer Service Representative
            Contact Information

            Principal

            • Ms. Samantha Scarpato, Customer Service Representative

            Customer Contact

            • Ms. Samantha Scarpato, Customer Service Representative
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The washing machine soap dispenser area all full of black mold have told company about this on several occasions also machine dispenser for softener won't accept the softener. After wash cycle is finished softener still in dispenser. Have told Management in building about issue and still nothing done to fix the issues. Worst company the management that owns the building ever had with a company they have for laundry machines.
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            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Brick H

            07/15/2024

            I have been using the machines at the condo complex for four years. For the last six months none of the machines clean the clothing. Even using spot removers on minor dirt stains that used to come clean no longer works. Soaking the clothing in detergent doesn't work. By looking at the time on the wash cycles I see that the machines used to run for 55 minutes and now run for 42 minutes. I also suspect it uses far less water. Both of those changes reduce the electricity and water bills and increases the profits for this company. This isn't about a $2 load of wash. I'd pay $3 or more if the clothing comes out clean. I don't want to spend twice the amount of time to run them again. I will have to hand wash. There's no refunds, I'll have to damp dry the clothing on a rack and them run them in the driers until the card runs out of money. I'm done.
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

            BBB reports on known marketplace practices.

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