Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plumber

Rusty's Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • D. R.

    Date: 09/16/2023

    When quality does not matter are your guys. From leaving leaving exposed wires, uncovered switch plates, refrigerant pipes routed over my duct work crushing it, Dangling 120v power lines, Water over flow kill switches not hooked up(designed to keep my house from flooding), leaving AC trash in my attic and actually attempted to hide it. they left tools, new parts. My favorite is the sheet metal s**** in the switch plate where the 7/32 s**** should be, real scary stuff. If you don't mind a house fire or having a home inspector cost you thousands to get this up to code when you go to sell, call *****'s. They even hooked up the finished product incorrectly, leaving my two stage fan wired for a single stage so the unit was not cooling my home properly.. And for an ongoing problem they threw the old AC unit and pieces of the air handler into my gravel driveway where I'm now finding sheet metal screws. Who's paying for my flats?So Glad I went in my attic to shut off the light and fan they left running and close the access panel they left open otherwise this probably would have gone unnoticed for a while until the first hot spell when my AC did not keep up or burned my home to the ground. No wonder they got bought out by another company. Find comfort in the fact that the ******************* team quit to start their own HVAC.

  • Robert F

    Date: 08/15/2023

    Charged $1200+ for repair for a water heater and then said it couldn't be repaired and I need to by a new one. Only owners can give quotes and they have been unreachable for 3 days. Multiple calls and still no closer to getting hot water

  • Steven L

    Date: 08/05/2023

    For an air handler in attic, Rustys service person left hole in roof and directed condensate line into soffit line.

Rusty's Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.