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Find a Location

Toledo Contracting has 1 locations, listed below.

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    Business ProfileforToledo Contracting

    Gutter Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    875 State Rd # 11-134, Westport, MA 02790-2853
    BBB File Opened:
    2/23/2017
    Years in Business:
    7
    Business Started:
    1/1/2017
    Number of Employees:
    1
    Business Management
    • Mr. Shaun Toledo, Owner
    Contact Information

    Principal

    • Mr. Shaun Toledo, Owner

    Customer Contact

    • Mr. Shaun Toledo, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding a gutter cleaning company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    December 2021 paid $9,000.00 to Toledo Contracting.December 2021 project started and completed by Toledo Contracting.Contract language: Strip roof down to sub-sheathing. Inspection of roof for any rotten wood. If any wood need to be replace the contractor will supply up to 3 sheets of wood any additional wood will be at owner expense ($75.00 per sheet). Installation of drip edge around the perimeter of roof, ice and water barrier on drip edge and valleys, synthetic underlayment on remainder of roof. Architectural ***** Corning Duration Shingles color of choice (driftwood) will be installed. Removal of debris. All work is guarantee for 5 years, also products have manufacture guarantees. Apply a structural skin coat on the chimney. Since January 11th, 2022, I've contacted Mr. ****************** a multitude of times VIA Text messages (which I have the whole thread of text messages) and also phone calls about the issues each time with him saying he will take care of it and never follows through. The issues I have been trying to resolve are the following: Replace metal screen for my chimney, replace all missing shingles and fix all the lifting shingles. I'm disappointed that Mr. ****************** hasn't resolved my issues, so my hope is that Mr. ****************** will resolve these issues once he is contacted by the Better Business Bureau. Thank you for your time and consideration.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Christine C

    1 star

    12/13/2023

    I hired them to do my roof, renovate a porch, and change my bulkhead to an actual entrance. They were quick with all 3 jobs, but my porch was not well finished, and you can see glue coming out of the sides and some areas are loose. The entrance they built was quoted and built as "unfinished". I was only told that I was not quoted for a finished project AFTER they built it and AFTER they asked me for more money than what they originally quoted me. Unfortunately, I was a new homeowner and was inexperienced, so I let it go and like an idiot I hired them to renovate some areas inside the house. They hacked up my floors, I have had to replace areas of the floors they put in twice now because they did such a horrible job, and the tiles keep breaking. They didn't place transitions between my floors. They were supposed to rebuild steps going down to the basement and put up a wall so that the area would be up to code. They put a short railing - meaning it doesn't span across all of the stairs and they didn't put the sheetrock wall up so my house was not up to code making it dangerous to walk down the steps. They did not bring a dumpster, so I had to clean up my backyard myself. They threw wood with old ***** nails in the backyard and 2 nails went through my foot. One of the employees called me at 6 am, because they wanted more money and I refused to pay. He then told me about half an hour into the call that he was recording me - note it is illegal to record a conversation in MA without first letting the other person know so he illegally recorded our call. Horrible company and customer service. I would NOT recommend them!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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