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Find a Location

E & C Autobrokers LLC has 1 locations, listed below.

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    Business ProfileforE & C Autobrokers LLC

    Auto Brokers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    505 Main St, Woburn, MA 01801-4243
    BBB File Opened:
    8/13/2019
    Years in Business:
    7
    Business Started:
    6/7/2017
    Business Incorporated:
    6/7/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    1:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Christopher Costigan, Manager
    Contact Information

    Principal

    • Mr. Christopher Costigan, Manager

    Customer Contact

    • Mr. Christopher Costigan, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased a vehicle from this dealership. Prior to taking delivery I listed several items that needed to be fixed. They assured me that they would take care if them but they had already sold my trade-in so I agreed to take my vehicle and return at a later date to have it repaired. At first they communicated we me but have since ceased all communication. I have documented emails, phone calls and texts messages to back up my claim.The items that are in need of repair are: Heat-an essential item in *********** every winter and a rudimentary option for any car. The heat blows cold temperatures all the time (documented with video and a temperature guage). The salesman was aware of this at time of purchase and stated "if it's the heater core that's our problem not yours". Heater core in a 2014 Jeep Wrangler is around $2000 to properly replace.Heated seats: These were listed as an option on the advertisement so the assumption was that they worked. They don't. Again said they would take care of this and to their credit at least there was an attempt. They had me drop the vehicle off at a shop 15 miles from my home. Got a call from the shop the next day stating they didn't have all the parts to complete the job. E&C told them to not do anything until all parts were in. Picked up my car and that was the last I've heard on that matter.The vehicle has been dropped off at least 6 times at various shops. This has caused great inconvenience and expensefor myself and my family. One time they had the vehicle for a week. I had to rent a car and they reimbursed me (have documentation) but not for the full amount. Lost $50 on that one. Bought this car in February and 6 months later I'm still messaging for repairs with no response. I just want what I believe is reasonable and rightly mine and these problems resolved so I can move on. Thank you.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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