Business ProfileforEthos Veterinary Health, LLC

My young dog was hit by a car 730am 5/18. I rushed to ur clinic.I was 14 minutes out, I called ahead of time. ***re was blood coming out of her mouth and her breathing was shallow. I arrive my dog barley breathing, I ran inside, they weren't even waiting for my dog. ***y worked on her, I waited in the lobby for 45 mins before asking for a deposit, did not update me on my dog just wanted my cc. Mind you there was only 1 other person in the clinic. 2 hrs later dr ****** came to talk to us, explained she only gave fluids & looked for internal bleeding. Her breathing was not better, X-rays still not done until given more $. Her breathing was still bad. I was told to go home and wait, 130pm that day still no word, I called, and I was told she had a left pneumothorax & needed O2.She needed to transfer to Grafton due to no overnight docs. I asked Dr if she is on o2 how am I going to get her 53 mins there with no O2?*** dr then told me "u are just going to have to hope for the best" Racine-" Do you feel comfortable transporting your dog with o2?"Yes, I do.******-"*** Dr is going to tap her pneumo and she will be ready by time you get here." *** clinic told me to pick her up between *****pm, I arrived a little after 4pm, " *** dr was tapping her pneumo"- receptionist. we did not leave to ******* till almost 530pm.My Dog looked worse then when I dropped her off that at 8am. Tachypneic & in pain. She looked better at 8am. I paid over $2400 for what? To bring a sicker dog to *******?***y were not surprised by the lack of notes, the lack of communication and the lack of care.No Results shown to me. Where is the compassion? I am lucky that I was able to take ***** to ******* WVRC to get the care she needed by Good Compassionate Drs who communicated with me and took loving care of my dog. and because of them she is ALIVE and thriving over a week later. I will never come back to this clinic because you did more harm than good to my poor dog and all you care about is money.