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            Business ProfileBoston Solar

            Solar Energy Parts

            Additional business information

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            Contact Information

            55 6th Rd

            Woburn, MA 01801-1767

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            Email this Business
            (617) 505-4494

            Customer Reviews

            2.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Boston Solar is a Massachusetts based residential solar equipment installer. Based out of Woburn, the business services customers across Massachusetts, including 3,000+ installations in the last five years.

            Products & Services

            Solar Panels, Electrical Services, Solar Energy Monitoring

            Business Details

            Location of This Business
            55 6th Rd, Woburn, MA 01801-1767
            Email this Business
            BBB File Opened:
            12/2/2015
            Years in Business:
            11
            Business Started:
            5/1/2013
            Business Incorporated:
            5/1/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            65
            Alternate Business Name
            • The Boston Solar Company, LLC
            Business Management
            • Mr. Daniel Mello Guimaraes, CEO/Owner
            Contact Information

            Principal

            • Mr. Daniel Mello Guimaraes, CEO/Owner

            Customer Contact

            • Mr. Daniel Mello Guimaraes, CEO/Owner
            • Mr. Stefan J Rosellini, Customer Service Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The solar panels were initially installed incorrectly, as discovered and confirmed by Boston Solar's technicians. Several attempts were made to "band aid" the problem by filling the holes made by the installers with caulk. Technicians also suggested that the entire section of roof needs to be replaced due to the company's negligence when installing the panels initially. We have not been able to get any sort of response for weeks on end. Our upstairs reeks of mold now, and my 5 year old son's bedroom has major leaks in the ceiling. The company should be, as promised, contacting a roofer to replace the affected section of roof, as well as contracting with a mold remediation company and repairing the damage done to my house.
            Read More
            Read 4 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Andrew H

            01/23/2024

            Boston Solar has a great presentation and are extremely knowledgeable. However, they are by far the most expensive and I don't see the added value in their inflated prices. They pride themselves on customer service yet, price ***** more than the other 4 companies I met with. ******* I worked with also belittled other companies in an unprofessional manner saying the other quotes received were laughable. They also say they offer a Veteran discount but it can't be applied to any other discounts so essentially the answer is no... they do not provide a Veteran discount. I was hoping to move forward with them but unfortunately was extremely disappointed. I highly advice others to shop around so you don't end up paying thousands too much.

            Boston Solar Response

            01/24/2024

            Hello ******, thank you for your feedback regarding your sales consultation with us and apologies that your expectations were not met.  As you mentioned, we do pride ourselves on providing industry leading customer service as well as top quality materials and workmanship by our in-house installation crews.  We understand that some other companies may offer lower cost contracts, but feel strongly that our pricing fairly represents the quality of the product and service delivered.  We regret that we were not able to move forward together, but wish you the best with your prospective project.

            *******************************
            Customer Experience Manager
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

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