About
Important information
- Additional Info:
Triton Technologies is a nationally recognized managed IT services provider headquartered in Worcester, Massachusetts. For nearly 25 years, we have delivered secure, scalable, and responsive technology solutions for small to medium-sized businesses across the United States. Our core services include 24/7 help desk support, cybersecurity protection, compliance consulting, cloud solutions, Microsoft 365 and Google Workspace management, disaster recovery, and strategic IT planning.
What sets Triton apart is our rapid-response model powered by artificial intelligence. Our proprietary AI-integrated platform automates ticket intake and triage, reducing average response time from 15 minutes to under 5 seconds—dramatically improving service delivery and operational uptime for our clients. Every system we manage is monitored in real time, allowing us to prevent issues before they impact operations.
Triton’s approach is grounded in transparency, accountability, and a deep understanding of evolving cybersecurity and compliance requirements. We serve a wide range of industries including healthcare, finance, manufacturing, and government contractors, and we specialize in helping clients meet standards such as CMMC, HIPAA, and PCI DSS.
As a trusted technology partner, we don’t just fix problems—we help businesses grow securely and efficiently through innovative, proactive IT strategies.
Overview
BBB Accredited Since: 5/7/2019
Years in Business: 24
BBB Accreditation & Rating
Business Details
- BBB File Opened:
- 2/22/2007
- Business Started:
- 5/1/2001
- Business Incorporated:
- 4/14/2005
- Type of Entity:
- Corporation
- Alternate Names:
- Triton Computer Corporation
- Business Management:
- Mr. Trave M. Harmon, CEO
Additional Contact Information
- Principal Contacts
- Mr. Trave M. Harmon, CEO
- Customer Contacts
- Mr. Trave M. Harmon, CEO
- Fax numbers
- Primary Fax: (866) 304-4300
- Additional Phone Numbers
- Other Phone: (508) 365-3630
- Social Media
Licensing information
Triton Technologies operates in compliance with all applicable local, state, and federal regulations governing information technology and cybersecurity services. While no specific state-level license is required for general IT services in Massachusetts, Triton maintains industry-recognized certifications and follows best practices in data protection, privacy, and compliance frameworks, including CMMC, HIPAA, and PCI DSS.
We continually invest in professional certifications and security standards to ensure our clients receive the highest level of service and protection. Documentation and proof of compliance are available upon request.
Additional Information
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.