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Business Profile

Searchers of Records

Search People Free

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

This profile includes complaints for Search People Free's headquarters and its corporate-owned locations. To view all corporate locations, see

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Search People Free has 2 locations, listed below.

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    Customer Complaints Summary

    • 91 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/10/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I searched my name on the internet due to having a protection order in place for myself and being an investigator wanted to check if anything was out there on the WWW. To my astonishment- SearchPeopleFree.com had my entire life published for all to see. Not only is this an unauthorized invasion of my privacy but it places my life and family's at risk. My phone numbers are unlisted and unpublished (which I pay the phone company for) but now everyone can see. Every number, address and DOB & SSN (HIPAA VIOLATION) published. They even published people I don't know, aren't associated with me and relatives I don't even have listed erroneously. This company says you can opt out - the only thing you can opt out is the email addresses. I hope BBB can help get my information removed permanently. In the meanwhile, I am in the process of hiring an attorney because the owner of this site must want to be sued as they indeed must have a lot of financial resources they want to share. I will contact the US Congress, the Maryland Attorney General and Senator because the owner of this site should be incarcerated. They are placing peoples lives in danger and absolutely no concern over it. People who are being victimized h*** ** **** *** **** ***** ** **** **** ** ****** ******* *********** ** ******* ** *** **** ** ************ **** ***** ** **** *******tely. I attached proof of this stupidity

      Business Response

      Date: 02/09/2023

      Hello,

      All the information on our site is from public records or publicly available information. We do not have full dates of birth or social security numbers on our site. The opt out option on our site does not remove only the email address. It asks for your email address at the beginning of the process, then sends you an email with a link to the rest of the opt out process.

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      ****************
       
      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Info” on the footer of the home webpage and follow the automated process online.

      For additional information about the removal of your information, please visit our Privacy Policy found at
      ****************.


      Best regards,
      SearchPeopleFree Customer Support
      ****************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:01/07/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have asked this organization several times to remove and stop selling personal information. I have a order of protection in place that places myself and family in ***** way. This phone number provided states we can opt on on the website but there is no opt out option listed. I am planning to file suit if they do not remove my FULL NAME, address, DOB, email addresses and stop affiliating me with several people on their site who are no related to me in anyway- they are lies and total strangers. This is my last attempt before I file a federal suit- this is a violation of my privacy, and they are lying on their site- there is no OPT OUT- I do not want my information sold on this site. I want the entire profile DELETED PERMANENTLY

      Business Response

      Date: 02/09/2023

      Hello,

      We have no record of you contacting us at the email you provided in this complaint. You can opt out using the link below, which is found at the bottom of the home page of our website.

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      ******************************************
       
      If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Info on the footer of the home webpage and follow the automated process online.

      For additional information about the removal of your information, please visit our Privacy Policy found at
      *************************************************.


      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:12/12/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, While search for a friend of mine who I grew up with, out of curiosity, I put in my name at "Search People Free" dot com and to my horrific surprise, found information about me and my family (some of whom I never even communicate with) on that site!! OMG. I believe that this site, who never reached-out to me to ask permission to verify said information, should be chastised and even banned from doing similar potential damage to other citizens! I did use their site to as that my information be deleted by sending the following note online: "Dear "Search People FREE" How DARE you expose my solidary life to intruders, thieves, or other malcontents by publishing my information on the worldwide web!!!! I am contacting my attorney about this unauthorized intrusion upon my privacy!! Please delete ALL of my so-called information forthwith. I even see my dead MOTHER's name on your **** site! Please remove NOW. You are scum of the worst kind to publish private citizen's information and expose us to deadly harm. I am also contacting the Better Business Bureau regarding this breach. Sincerely, Mr. Bruce" No wonder I cannot get a girlfriend or job via online, worth this s___ out there!

      Business Response

      Date: 01/03/2023

      Consumer Response /* (3000, 7, 2022/12/13) */ Good morning. I just checked and my information was not deleted, as People Search assured in their email. Therefore, you should keep this file open and add more muscle to my complaint by contacting them. I also have my Legal Shield firm on the case. Please do not chastise me about "language", I am not a little kid; I am almost seventy (70) years young, a college graduate, writer and published author. Sorry to bother you with this, but maybe you should know just in-case the right thing isn't done. While decluttering paper and searching for an old buddy with whom I grew up on Hollis, NY, I happened upon the site www.searchpeoplefree.com and after no success finding him, out of curiosity, I put my name in there hoping to, as usual, find nothing. Instead, this site had ALL of my addresses going way back and even I saw my deceased MOTHER's name in there!! OMG. Here I am thinking I am living a life of anonymity, when all this stuff is OUT THERE! I found how to try to delete it and even sent a complaint to the BBB. Your complaint case number is ************************************ I wrote to the site, ""Search People FREE" How DARE you expose my solitary life to intruders, thieves, or other malcontents by publishing my information on the worldwide web!!!! I am contacting my attorney about this unauthorized intrusion upon my privacy!! Please delete ALL of my so-called information forthwith. I even see my dead MOTHER's name on your **** site! Please remove NOW. You are criminals of the worst kind to publish private citizen's information and expose us to deadly nefarious harm. I am also contacting the Better Business Bureau regarding this breach. Sincerely, Mr. *****" Here is their url https://www.searchpeoplefree.com/contact-us https://www.searchpeoplefree.com/opt-out/endthanks https://www.searchpeoplefree.com/opt-out/email Please let me know anything else I should do. This is unbelievable!! Violation of privacy must apply,right? Please do not call before Noon as I work from home at night with my home business Ok. Let me know. Reeally angry about this. Naphtali J ***** DOB ********* Legal Shield Member and Associate since 2014 Sandston, ******** XXX-XXX-XXXX Business Response /* (4000, 9, 2022/12/20) */ Hello, We apologize for any inconvenience. We were unable to find the listing you are referring to with the information provided. Please provide the URL on the listing so we can locate the record. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy. Consumer Response /* (2000, 11, 2022/12/22) */ Greetings and Happy Holidays, Ms.Pigott. It would appear that "Search People Free.com" has removed my information from their search results, as I too have tried to search myself there just yesterday and, while I find other similar "********" names, mine is gone, unlike a week ago.

    • Initial Complaint

      Date:12/05/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've followed the opt-out instructions several times for this website to have my information removed as this is a major safety concern, yet when I ****** my phone number it still shows up as associated with me on this website. I want it removed ASAP!

      Business Response

      Date: 02/21/2023

      Hello,

      Are your records still available on SearchPeopleFree.com? If so please provide the URL for the listing you are referring to and we would be happy to assist with your removal. If your records are removed from SearchPeopleFree.com but are still available via a ****** search you can remove the information cached by ****** by following the directions on the URL provided below:
      *****************************************************************

      Thank you,
      SearchPeopleFree.com

       
      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:12/03/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, This company has published one of my home addresses without my consent. ******************************************************************b This is so unprofessional and does not make me feel safe at all.

    • Initial Complaint

      Date:11/26/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The Search People Free website contains my private information including address, phone number, and associated family members which have put me and my family in immediate danger. The business has posted my personal information publicly which is putting me in danger and caused me to fear for my life

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/11/30) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:11/23/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      People Free website has my personal information posted on its website for public consumption without my permission. For my safety concern, I would like it removed.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 6, 2022/11/23) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:11/14/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      https://www.searchpeoplefree.com/find/ryan-gittin/2FBVTyBpbdi has posted personal information such as address, phone, email and relatives online without my consent. This makes me very uncomfortable and it could be dangerous.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 12, 2022/11/30) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:11/08/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My info is on searchpeoplefree without my consent and id like it removed. https://www.searchpeoplefree.com/find/justin-m-knott/27liGuQWLLdX

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 12, 2022/11/23) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:11/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      People Free website has my personal and family information posted on its website for public consumption without my permission. I would like it removed. https://www.searchpeoplefree.com/find/********-l-********/21NpAZ08ETzS

      Business Response

      Date: 11/16/2022

      Business Response /* (1000, 5, 2022/11/02) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    Search People Free is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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