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Business Profile

Searchers of Records

Search People Free

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

This profile includes complaints for Search People Free's headquarters and its corporate-owned locations. To view all corporate locations, see

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Search People Free has 2 locations, listed below.

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    Customer Complaints Summary

    • 90 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/05/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has used incorrect information, subjected me to harsh ridicule, and without permission revealed this misinformation to everyone! I have tried repeatedly to opt-out using their programmed difficult process, with no success!

      Business Response

      Date: 07/21/2022

      Business Response /* (1000, 5, 2022/07/07) */ Hello, We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/21/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Request Data be removed from website. Having my personal data in public view increases the safety risks to my family and myself.

      Business Response

      Date: 07/06/2022

      Business Response /* (1000, 5, 2022/06/24) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/17/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want my personal information including name, phone numbers, address and family members removed from the website searchpeoplefree.com

      Business Response

      Date: 07/11/2022

      Business Response /* (1000, 5, 2022/06/27) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us Consumer Response /* (3000, 7, 2022/06/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like all information regarding myself removed before this complaint is closed. I will not be satisfied with the response until that has been changed. Business Response /* (4000, 9, 2022/06/30) */ Hello, We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They do not have my right to share private details of my life, along with a picture and directions to my house. I would like my page taken down. https://www.searchpeoplefree.com/find/denise-j-heideck/28Af6YVqtj9c

      Business Response

      Date: 07/08/2022

      Business Response /* (1000, 5, 2022/06/27) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/14/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is disclosing my personal information without my consent. https://www.searchpeoplefree.com/

      Business Response

      Date: 07/06/2022

      Business Response /* (1000, 5, 2022/06/17) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us Consumer Response /* (3000, 7, 2022/06/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have removed my personal contact information with this company multiple times. It goes off and comes back on their site within months. I want permanent removal of my information. I have not worked with this company or their affiliates to grant any permission for my personal contact information. Business Response /* (4000, 9, 2022/06/27) */ Hello, We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/09/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This site has exposed my information WITHOUT my permission. How this site is allowed to exist is beyond me, and judging by the number of complaints it's doubtful that they have gotten anyone's permission to display their information in such a manner. Please have them remove my info IMMEDIATELY!

      Business Response

      Date: 06/30/2022

      Business Response /* (1000, 5, 2022/06/14) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/08/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After completing the opt out form as well as reaching out several times to customer service completely unanswered, my information remains clearly visible via Google search. This is a danger to harassment victims. Please help me remove this.

      Business Response

      Date: 06/30/2022

      Business Response /* (1000, 5, 2022/06/13) */ Hello, Are your records still available on SearchPeopleFree.com? If so please provide the URL for the listing you are referring to and we would be happy to assist with your removal. If your records are removed from SearchPeopleFree.com but are still available via a google search you can remove the information cached by google by following the directions on the URL provided below: https://support.google.com/websearch/troubleshooter/3111061?hl=en Thank you, SearchPeopleFree.com

    • Initial Complaint

      Date:06/04/2022

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This website has my name, and addresses listed as well as all past phone numbers for me. Some of these numbers were when I was from a CHILD. This website has information about my family members. This is a VIOLATION of my privacy and i want my information permanently and immediately removed from their website! (Searchpeoplefree.com) i have never even used this website before. It was brought to my attention by an person affiliated to me. I have no idea how this website obtain mine or my families information but this is dangerous to my safety. I WANT MY NAME, ALL ADDRESSES LISTED, ALL PHONE NUMBERS AND ANY OTHER INFORMATION RELATED TO MY NAME REMOVED FROM THIS WEBSITE IMMEDIATELY. THIS CAN LEAD TO FRAUD AND DEFAMATION. I DO NOT WANT PEOPLE TO HAVE ACCESS TO MY SENSITIVE INFORMATION. THIS WEBSITE NEVER GAINED MY PERMISSION TO LIST ANY OF THIS INFORMATION. THIS SITE COMES UP FROM A SIMPLE GOOGLE SEARCH OF MY NAME. ALL OF MY INFORMATION MUST BE REMOVED.

      Business Response

      Date: 06/23/2022

      Business Response /* (1000, 5, 2022/06/06) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us Consumer Response /* (2000, 7, 2022/06/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) Accepted.

    • Initial Complaint

      Date:06/04/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This website has all of my personal information posted for anyone to see including my phone number, home address, and a photo of my home. I did not give them permission to post this information or obtain this information. This is a violation of my privacy and safety.

      Business Response

      Date: 06/23/2022

      Business Response /* (1000, 5, 2022/06/06) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:06/02/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      www.searchpeoplefree.com isn't deleting my information completely of of their website, I request and sent multiple request and my old phone number still shows my personal information.

      Business Response

      Date: 06/23/2022

      Business Response /* (1000, 5, 2022/06/06) */ Hello, We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this: Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online: https://www.searchpeoplefree.com/opt-out If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online. For additional information about the removal of your information, please visit our Privacy Policy found at https://www.searchpeoplefree.com/privacy-policy. Best regards, SearchPeopleFree Customer Support https://www.searchpeoplefree.com/contact-us

    Search People Free is NOT a BBB Accredited Business.

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