Business ProfileforJohns Hopkins Federal Credit Union

I am an employee of John’s Hopkins and also a member of their credit union. I’m extremely disappointed and frustrated with the fact that there was a late payment added to my account which in return is affecting my ability to purchase a home for my family. I had explained to the rep that I was out of the country for a family emergency due to the passing of my grandmother. Hence, I would be able make my payment upon my return. They said they were going to work with me. I ended up making the payment upon my return but I woke up this morning and saw a late payment was added to my Experian. My mortgage lender is telling me they can not approve my home purchase unless this issue is corrected. I would like to stress that my account with your esteemed organization has always been maintained in good standing, and I have diligently fulfilled my financial obligations by making timely payments. However, it has come to my attention that my payment history is reflecting a late payment. I urge the BBB and for your immediate attention to this matter and request that you take the necessary steps to rectify the late payment history on my account. Please update your records accordingly and ensure that any credit reporting agencies you have provided this information to are notified of the correction. This is affecting me and my family tremendously in the pursuit of securing our home. Not to mention I’ve been an employee for over 3 years. And have never had any late payments on my accounts. Please assist and make the necessary adjustment to remove the late payment with the credit bureaus.