Business ProfileforCareFirst, Inc.

I signed up with CareFirst BlueChoice as an employer based offer health insurance in August, t that time I selected Medical & Dental coverage, I pay 400.00 biweekly with a monthly contribution from my employer bringing the total cost of my medical insurance & Dental insurance to 1,000 a month. In August shortly after signing up with Carefirst, I received my medical card & dental card in the mail., The dental Card is marked CareFirst: BlueDental Preferred, the member ID on it is *********, the group is ***** I recently made a dental appointment with ******* ****** and gave them my dental insurance information. The medical assistant called me backed shortly after and informed me that I didnt have dental insurance with Carefirst, only medical and prescription. I dont take medication and have never had a prescription plan, as I dont need it but do need medical and dental. I have for months thought I was covered for dental insurance> even called called Carefirst and spoke to a rep. who confirmed that I didnt have dental insurance but could not answer why ws I sent a dental insurance card. I feel as if i have been duped, instead of dental insurance, which I had to pay 400.00 out of my pocket today, to see a dentist, they put in place a prescription plan that I will never use. In my opinion this is a very deceptive practice and needs to be investigated. I was ok paying 1000.00 a month when I thought I was covered for health & dental but paying 1000.00 month for medical and a prescription plan, no way. Why would Carefirst send me a dental card if I am not covered for dental insurance? this seems very wrong and deceptive.