Property Management
Chasen CompaniesFind BBB Accredited Businesses in Property Management.
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning product, customer service, and service issues. On 12/02/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints and 12 unanswered complaint currently on file. As of 12/02/2024, BBB has had no response.
Alert
On 12/02/2024 BBB initiated an investigation into Chasen Companies to research the numerous unanswered complaints on their business file. The complaint allege poor customer service and lack of communication.
BBB successfully made contact with the business to discuss investigation concerns but have since been unable to reach the business for followup discussion.
As of 12/02/2024, the business could not be reached again to identify an active complaint handler.
As of 12/02/2024, The business has not provided a formal response or action plan to address the unanswered complaints on file.
BBB shall continue to monitor this company for further developments.
BBB encourages anyone who has experienced these or other suspicious activities by Chasen Companies to report the incident to:
- Maryland Attorney General’s Office - Consumer Protection Division
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