Business ProfileforRegional Management, Inc.

I have been charged for an alarm system for my unit that was not activated/working for 11 months into my lease. RMI lied to me and told me that my account was active and registered upon move in. The security system was installed in may of 2024 (lease was signed 7/23) and is still was not activated by the leasing office. I also did not have properly working electricity in my master bedroom for the first two weeks of living in the unit, causing me to have to sleep in the living room. I took off work several days only for maintenance to not show up to my unit or to show up and not fix the issue. I was never provided a fire extinguisher in my unit (part of the lease!) I began complaining about rodents in December of 2023. Maintenance drilled holes in my wall, placed poison and traps. They never came back. As of today, i have a rodent in my bedroom wall scratching and chewing. This is causing me to lose sleep and the rodent chewing/scratching is randomly setting off my security system (the cord for the emergency button is in this very wall.) Regional Management refuses to properly seal entry points for rodents to enter the building and have not made a substantial effort to remove pests from my unit. I do not allow anyone into my unit when I am not home due to having belongings stolen out of my apartment the first day i moved in. I have contacted Mark Ford and have not received a call back to resolve anything. I am requesting to be reimbursed for all time taken off of work, all pest control purchases made, I am requesting maintenance seal off all entry points for pests from entry points immediately, rodents removed and entry points sealed off from retry of my unit, one months rent paid as I DO not have a properly registered alarm system after several requests and time taken from work, my security deposit returned in full and immediately upon vacating the residence.