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Business Profile

Book Publishers

Hopkins Fulfillment Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sent me a check for $2.600 and I was suppose to put the check in my account but send a copy of the receipt to them showing the money was deposited into my account but found out that if I did that then they would have access to my acct, it was from Dr Pepper they said so I called Dr Pepper and they don't do advertising where you put stickers on your car for advertising and that's what this check was for.

    Business Response

    Date: 07/13/2022

    Business Response /* (1000, 9, 2022/07/05) */ Hello, this complaint appears to be completely unrelated to a customer/client of Hopkins Fulfillment Services. We are a distribution organization for University presses. This issue description does not align with the type of work that we do.

Hopkins Fulfillment Services is NOT a BBB Accredited Business.

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