We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Publishers Periodicals

Bonner & Partners LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Publishers Periodicals.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have unsubscribed from unsolicited emails from this company more than TEN ******* TIMES and l am still getting unsolicited, unwanted emails from Brownstone Research. I WANT ALL EMAILS FROM THIS COMPANY TO STOP IMMEDIATELY. It is my understanding that once someone has unsubscribed from an email, replied STOP in the subject line, and put UNSUBSCRIBE in the content, and is still receiving emails, that is considered harassment. If the unwanted, unsolicited emails do not stop I WILL pursue legal action against this firm for harassment. I did the same with unwanted, unsolicited emails from 4 other companies including eharmony, ****************, and two other companies who refused to stop sending unwanted, unsolicited emails. All 4 cases were settled out of court. I am not afraid to include Brownstone Research if they DO NOT STOP sending emails l NEVER SIGNED UP FOR NOR SOLICITED, l will take them to court.

    Business Response

    Date: 05/05/2022

    Business Response /* (1000, 6, 2022/04/12) */ The Company includes a clear and conspicuous "unsubscribe" link at the bottom of commercial emails, including e-letters and promotions, enabling email recipients to unsubscribe from receiving future commercial emails. The Company also maintains a customer service center Monday through Friday from 9:00 a.m. to 7:00 p.m. to respond to customer unsubscribe requests. Customers often unsubscribe from receiving commercial emails then subsequently sign up to receive additional future commercial emails from the Company. Customers also frequently subscribe to receive future commercial emails from the Company using several different email addresses. When customers unsubscribe from one email address, they will continue to receive future commercial emails to the email addresses that remain subscribed. In any event, when the Company received this complaint, the Company applied a master opt-out function to the customer's email address, to ensure that the Customer no longer receives any commercial emails from the Company. If the problem persists, please call the Company's customer service department for further assistance at 1-800-681-1765.

Bonner & Partners LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.