ComplaintsforSearch People Free

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Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Initial Complaint
02/14/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
They are putting my family at risk revealing personal information. I want them to remove information of my family and residency. Shut the whole site down
Business response
02/22/2024
Hello,

Please provide the URL on the listing so we can locate the record.

Best regards,
SearchPeopleFree Customer Support
****************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
01/30/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have requested this business to remove my information from their site as I never authorized it to be loaded. Having my address listed puts my life at risk. After having requested that they remove my information, they instead of removing my info, listed that the info was confirmed as being accurate on 01/28.
Business response
01/30/2024
Hello,

We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
SearchPeopleFree Customer Support
*******************************************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
01/05/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I live in California and have been seeking to have my information, under California privacy rules, removed from the internet. When someone ******s my phone number of *********7, a former rental property- *** **** Santa Monica appears under the searchpeoplefree.com website. There is no mechanism in place to contact a live person at searchpeoplefree.com to request that information be removed and all attempts to do so over the internet have not yielded results. This is my private information and I have a right to know the source of the data and to have it taken down. Data brokers who are trading on personal information should be required to provide contact information such that an individual can speak with an actual person working for the business. I have filed a complaint with ****** as well and believe this to be a corrupt business. There is no reason my former address should appear when googling my phone number as my phone number billing address is linked to NY and has never been associated with this address. When I was living there, this internet information presented a security issue to me. That I no longer live there does not minimize the importance of removing this data from search results and disassociating my phone number with that address. At a minimum, searchpeoplefree.com needs to ask ****** to recrawl their site so that search results are updated for any information they claim has been removed. I would greatly appreciate your assistance in resolving this problem.
Business response
01/09/2024
Hello,

Are your records still available on SearchPeopleFree.com? If so please provide the URL for the listing you are referring to and we would be happy to assist with your removal. If your records are removed from SearchPeopleFree.com but are still available via a ****** search you can remove the information cached by ****** by following the directions on the URL provided below:

*****************************************************************

Thank you,
SearchPeopleFree.com

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
01/10/2024

Complaint: ********

I am rejecting this response because:
****** requires the precise url showing that my phone number appears on your site. I agree that when searching on your site my phone number does not appear at this time however my former address still appears in ****** search under your site when googling my phone number.
You, as the business not me, need to request that ****** crawl and re-index your site such that old information is removed. I would kindly ask that you confirm when ****** has crawled and re-indexed your site.
In addition, please confirm that all my data has been permanently removed from your database and advise what source was used to obtain the information linking my phone number to my former address at *** **** street in California so I can ensure that source data is permanently deleted. No creditcards or phone numbers were ever billed to this address. It’s perplexing to me where this information came from and I would like to know the specific source for this data breach. Thank you.

Sincerely,

****** **********
Business response
01/19/2024
Hello,

We have submitted your phone number for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
SearchPeopleFree Customer Support
****************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer response
01/25/2024

Complaint: ********

I am rejecting this response because:
Issues not resolved. Address appears as first line item in search results in both safari and ****** search. Please ask ****** to recrawl your website.

Sincerely,

****** **********
Business response
01/26/2024
Hello,

Please provide the URL for the result on ****** so we can attempt to assist.

Best regards,
SearchPeopleFree Customer Support
****************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
01/29/2024

Complaint: ********

I am rejecting this response because: they are wasting everyone’s time. When searching my phone number in ****** search, their website appears along with the address *** **** street Santa Monica. If they have delinked my telephone number with that address and removed my data from their website then they now need to ask ****** to recrawl and index their website. This is the only way to have this data removed from ****** search. Please confirm when complete. Thank you.

Sincerely,

****** **********
Customer response
01/31/2024
*************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
Please see above.
When phone number ###-###-#### is entered into search, the first line item is "people living at *** **** Street in Santa Monica, California" .
Website: www.Searchpeoplefree.com . Search people free.com needs to ask ****** to RE-CRAWL and INDEX THEIR WEBSITE. Any legitimate company would have no issue requesting this of ****** as this will eliminate corrupt data purportedly removed from their records. This business should be shut down. It should not take 6 months to have this type of information removed from the internet.
Business response
02/06/2024
Hello,

Your information has been removed from our site, but ****** sometimes takes several days or more to update their database. This will be done automatically, but we have gone ahead and submitted a request to ****** directly, which may expedite the process. Please note, we can not control how quickly ****** responds to these requests.

Thank you,
SearchPeopleFree.com

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
02/12/2024
Thank you for your assistance and the issue STILL exists.
The company needs to ask ****** to" RE-CRAWL and RE-INDEX" their website. HAS THIS SPECIFIC REQUEST BEEN MADE?
It is the only way in which information will be removed from search. They say they reached out to ******. Did ****** confirm that information was taken down? If yes, please forward a snapshot of communication confirming this fact.
Initial Complaint
12/11/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I searched my name on the internet and found that this company was reporting my personal information. I opted out with them on 10/18/23. They removed my page from their site however, they still have my personal information on the internet search engines so that when you search my name my information comes up. I at no time authorized this company to collect, publish or sell my personal information. I am the victim of crime and am personally harmed by companies selling and publishing my personal information.
Business response
12/13/2023
Hello,

Are your records still available on SearchPeopleFree.com? If so please provide the URL for the listing you are referring to and we would be happy to assist with your removal. If your records are removed from SearchPeopleFree.com but are still available via a google search you can remove the information cached by google by following the directions on the URL provided below:

*****************************************************************

Thank you,
SearchPeopleFree.com

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
12/14/2023
I used the URL that you sent to me to try to remove the information from the internet search. I found the directions for the removal confusing so I am hoping that I did it correctly. Frankly, since you put this information on the internet without my authorization, I believe that you should be the ones to remove it and not put the responsibility on me.
Initial Complaint
12/04/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I just realized the my personal information including my address and phone number have been published on the website and I need them to be removed due to security reasons. Thank you!
Business response
12/13/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

****************

If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Info” on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
****************.

Best regards,
SearchPeopleFree Customer Support
****************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
09/28/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I accidentally text the wrong number. Just to be safe I went ahead and googled my phone number to see if they are able to pull any information and I was surprised to find searchpeoplefree.com has all my information available for anybody to Google. I would like all my information associated with my name, phone number, addresses, and email addresses is to be removed. I don’t think it’s my responsibility to communicate with this company since this information was Scraped from the Internet without my permission. I do not feel it is safe to communicate with this company, I would like this company to remove all my information. I’m sure that everyone can understand with today’s climate of spoofing stealing and fraud. How important it is for people to feel safe and secure.
Business response
10/02/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

****************************************

If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Info” on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
************************************************

Best regards,
SearchPeopleFree Customer Support
*******************************************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
05/30/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I've tried to optout 7 times from receiving advising from searchpeoplefree.com I've tried to call them several times and nobody will answer the phone. Please contact them on my behalf and ask to stop sending me spam ads
Business response
05/30/2023
Hello,

We have submitted your listing for removal, per your request.

Please allow 3-5 business days for this to reflect online.

Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
SearchPeopleFree Customer Support

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
04/24/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I need search people free to remove my personal information from ****** search. I have filed few requests to opt out and delete my information, however it keeps showing on ****** search. This is putting my life in danger as people are not aware of this specific address. I reached out to them several times and explained the severity of this issue howeve I’ve been ignored since day one . Please help me
Business response
04/24/2023
Hello,

Your records have already been removed from SearchPeopleFree. If they are still available via a ****** or Bing search you can remove the information cached by the search engine by following the directions on the URLs provided below:

****************
****************

Best regards,
SearchPeopleFree Customer Support

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer response
04/24/2023

Complaint: ********

I am rejecting this response because:

my personal information still appears on ****** search. Also the ****** search has been rejecting my requests of removal this personal information from the search

Sincerely,

***** *******
Business response
04/25/2023
Hello,

We have submitted your request to ****** on your behalf. It can take ****** up to 30 days to clear their cache. Please clear your browser cache and history and perform a new search after 30 days. DO NOT CLICK ON SAVED OR BOOKMARKED LINKS.

Best regards,
SearchPeopleFree Customer Support
****************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
02/14/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have asked this company to remove all of my personal information. Its still coming up on search engine searches. This is violating my personal safety. They are posting my address, phone number and other private information without my consent. I would like all of my information removed from the internet and their business immediately in its entirety.
Business response
02/14/2023
Hello,

Our records show you have successfully submitted your listing for removal on 2/9/2023. Please allow 3-5 business for this to **************. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
SearchPeopleFree Customer Support
*********************************************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
02/09/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Searchpeoplefree.com have used my personal information on their website without my permission. I have contacted the company and requested for them to remove my information because of safety concerns, that which I have family who works ************** and military. However, I havent received any response. I do not authorize my information to be on their website and want it remove immediately.
Business response
02/09/2023
Hello,

We have submitted your listing for removal, per your request. Please allow 3-5 business for this to **************. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
SearchPeopleFree Customer Support
*********************************************

NOTE: SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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