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Find a Location

D & D Motors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • D & D Motors, Inc.

      19521 New Georges Creek Rd SW Barton, MD 21521-2011

      BBB Accredited Business
    • D & D Motors, Inc.

      15520 McMullen Hwy SW Cumberland, MD 21502-6201

      BBB Accredited Business

    Business ProfileforD & D Motors, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/15/1999

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers used car, truck, SUV and van sales & service.

    Business Details

    This is a multi-location business.

    Find a Location

    D & D Motors, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • D & D Motors, Inc.

        19521 New Georges Creek Rd SW Barton, MD 21521-2011

        BBB Accredited Business
      • D & D Motors, Inc.

        15520 McMullen Hwy SW Cumberland, MD 21502-6201

        BBB Accredited Business
      Location of This Business
      19521 New Georges Creek Rd SW, Barton, MD 21521-2011
      BBB File Opened:
      10/20/1999
      Years in Business:
      41
      Business Started:
      4/1/1983
      Business Incorporated:
      8/22/2008
      Accredited Since:
      10/15/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of UD10000718 for this business, issued by Motor Vehicle Administration. The expiration date of this license is 5/29/2025.

      These agencies may include:

      Motor Vehicle Administration

      6601 Ritchie Hwy NE

      Glen Burnie MD 21062

      (410) 768-7000

      https://www.mva.state.md.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • D & D Motors S, Inc.
      Business Management
      • Ms. Lisa Roe, Manager
      Contact Information

      Principal

      • Mr. Roy Droll, Owner

      Customer Contact

      • Mr. Roy Droll, Owner
      Additional Contact Information

      Fax Numbers

      • (301) 463-2008
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      When we got the car engine light was on that said it wasnt that the light would shit off and it didnt. had someone look at had 9 codes on it. Next two days the gas gauge wasn't working they towed it from bottom of our hill, told us there was nothing wrong with it which it was I took it to three mechanic shops they all told me this car has major issues so the next time car blew up it was knocking so I took it to lavale Maryland not where I got ot place i got the mechanics and woman in service department are rude i had lavale d&d fix it the just put a used motor in costing 5,900 with have 53,000 miles on it they put other parts in it along with it plugs censors coolant so we payed them 100 each time fix it well gave us a rental for a week in half got car back husband took it to.work they shut car off for payment we got payment paid turned back on well my husband had it in upper tract sitting for few days it wouldnt start. Well he went bought a new battery for $170 needed a alternator well put new battery in he drove down road little ways car was smoking and caught in fire so .y husband had the car towed by hendricks towing payed him $150 tow it to.our house so we called lavale told them they told us this was our fault we said no they had someone tow it this weekend on 07/22/2024 took it to lavale for them to fix it. It just sucks and stinks we have put so much money in this car had so much trouble I've had two other neighbors have trouble with them also we have 3 kids just want this car fixed or they need give me another car im.not dealing with it. My husband told them he can't pay a payment on car if it isn't working they just think it is funny. Barton Maryland would even put. Coolant for air conditioner when it wasn't working they was goin to charge us took it to lavale they fixed it for us for nothing. But one of mechanics at lavale Maryland told my husband they don't fix them way it supposed to they are told half fix it get them out guy told my huby say nothing.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dana M

      5 stars

      05/20/2024

      I’m hoping that this reaches the right person(s). I was not able to make my payment on Saturday. I had an injured knee that had to be drained but I was unable to get any hours in since my Doctor said that it’s because I wasn’t letting the knee heal, stay off of it. AND OF COURSE I WAS ABLE TO GET A FULL 40hrs. Last week but they hold back a week like everyone else does. I make great money when I am working everyday now so if I can make the payment on this coming Friday/Saturday plus the extra cash for being a week late right? If my payments are $223.02 every other week , and I really appreciate everything that you guys have done for me, when the wires fried from the battery to the starter, it left me stuck on RT220 but not long, you had a flatbed come pick me up and we brought the car into your garage. The wires all got replaced and within a hour or so I was back on the road. If I didn’t have this car I would not have this job that’s for sure. I will call in this morning because nobody knows why I did not make my payment the other day. I wanted to call on Saturday and I did but you were closed, I didn’t know that everybody is gone at what 2pm ? Well if I can make my payment this Saturday Please? I have been doing great making my payments and on time except only one time when I sent my payment thru Cash App and the first time I paid it like that it worked just fine but two weeks later I sent the payment in, it went to a different DD MOTORS and I was able to bring my phone in and showed the ladies in the office and when they checked with the guy who handles the payments sent like that, he said the Cash App account that I sent my payment to was not you guys so the following week I stopped in and made another payment because that is my responsibility to get it to your office somehow, anyhow right? I did what the Cash App people told me to do and I never got those funds back. Oh well lesson learned from THAT! I will try calling at 9 am today okay thanks.

      Local BBB

      BBB of Greater Maryland

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