Business ProfileforJohn K. Eareckson & Co.

John K (JK) Eareckson Flooring refinished my Kitchen Floors. They were also contracted to resand my patio (8 x 12 Ft.). I had requested Polymeric sand. W. M***** indicated he would consult w/his "guy" to see about polymeric vs. regular sand. No decision was made prior to date of project (8/05). When men arrived, I asked about polymeric. I had some available as I had done a test myself. Worker indicated polymeric would "work great". Job was performed. That evening, severe storm occurred within 6-7 hours of install. Polymeric sand container indicates that there must be a minimum of 24 hours up to 72 hours to set properly. This did not occur and could have been prevented. The patio has gaps around the pavers. For each individual paver (hexagon shape), there tended to be a pattern of 3 sides being non-permanent (able to stick in a toothpick) and the remaining sides either with gaps or possible 1-2 more permanent sides. Every time it rains now, non-permanent polymeric keeps bubbling up leaving the patio very sandy and gritty requiring frequent sweeping. I contacted Wayne M***** on 8/15/22 about concerns. Mr. M***** claimed that the problem was an "Act of God" and that they could not be held responsible. I challenged this given the severity of the storms predicted and called in advance. (********) I have documented link for that news report. Mr. M***** then indicated that he checked the weather on the Tues. before and there was no concern for the rain. He conceded that he did not check the weather again before the Fri. job. At one point, he made the statement, " I can't do everything with my wife being sick". Mr. M*****'s wife was reportedly undergoing treatment for cancer. He offered to rework job for additional $120. I agreed. However, all that was done was sprinkling of additional sand. This only made matters worse. We have not been able to resolve with my additional attempts at contacting him and certified letter returned.