Used Car Dealers
National Motors, Inc.Find BBB Accredited Businesses in Used Car Dealers.
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning service, repair, customer service, and refund/exchange issues. On 12/18/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 12/18/224, BBB has had no response. BBB encourages consumers experiencing these or other issues with this business to report the incident to:
- Maryland Attorney General’s Office - Consumer Protection Division
Alert
On 12/18/2024, BBB initiated an investigation into National Motor, Inc to research the numerous unanswered complaints on their business file. BBB submitted a written request to the company encouraging them to address the pattern of complaints and this investigation. As of 12/18/224, BBB has had no response.
Over the course of the investigation, BBB discovered the following:
BBB successfully made contact with the business to discuss investigation concerns but have since been unable to reach the business for followup discussion.
As of 12/18/2024, the business could not be reached again to identify an active complaint handler.
As of 12/18/2024, The business has not provided a formal response or action plan to address the unanswered complaints on file. B
BB encourages consumers experiencing these or other issues with this business to report the incident to:
Maryland Attorney General’s Office - Consumer Protection Division
BBB will continue to monitor this business.
Service Area
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.