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Business Profile

Health Care

Potomic Healthcare Alliance LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Potomic Healthcare Alliance LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Potomic Healthcare Alliance LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/21/2022

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This place is a joke. They treat people unhumanily, Cutting meds, not seeing patient except for zoom calls. That 8s not treating my issues. I haven't seen a doctor at all. Just nurses that tell me everything is fine just to find out I need ********** care. They won't tell you anything about when they will stop the decrease of meds and are doing it for no reason except for CDC bs that is wrong! I have gone from doing to not doing anything for the pain is too much. I tried to go to another specialist just to be told by some secretary sitting doing nothing that I'm causing her grief by having her get up to take paperwork. They are nothing but nurses on a power trip. They have caused me mental anguish from the first day I came to them for HELP! Since covid they are taking advantage of being closed and won't see patience unless you need a pee test or a pill count that you only have 2 hours to show up for. I was told that I didn't have a ride wasn't a good enough excuse. I have been told I'm a junkie and should be ashamed of the meds I'm on when it was a car accident at the age of 18 that got me here. I just wanna be out of pain and they could care less, as long as they can sit at home on a zoom call but the secretary's are running around the building without masks. So to me they aren't seeing patient just taking 250 dollars per visit. It's a money racket and they are taking advantage of the disabled.

    Potomic Healthcare Alliance LLC is NOT a BBB Accredited Business.

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