8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Anissa H
1 star05/03/2024
I was diagnosed with ****** last year and was advised to get a prescription. I paid $199 but when I went to a local dispensary I was told I could've gotten a 2 year prescription for that price. I called back and was advised they would extend the prescription. Well one year later the prescription did expire. I have been calling for weeks and was told someone would call back in 24 to 48 hours but no one did. I called again and after 30 minutes I was finally told I was being transferred to a manager but it was voicemail. I left a message and still haven't heard back. Use at your own risk. Once they get your money, they no longer care.Review from Timothy D
2 stars04/04/2024
They suck,I'm still trying to figure out how to get my renewal card,the doctor thought this was my initial visit. That told me she didn't read anything,but the kickers is this, they took my money without making sure everything was straightReview from Dennis B.
1 star03/13/2024
Had an appointment and could not get approved because the state of Maryland said No . I called green health docs to ask why they charged me for the service they said it was complete and I was not getting my money back. I tried several times but was basically told to shut up and go away. Instead I decided to write a review about my experience. The manager named Jamie called me and asked if I would remove the bad review and if I agreed she would refund my $150 . I contacted my bank and told them about the charge and they credited me back the $150 . Today after a month of waiting for Green Health Docs my bank took the $150 out my account and told me the Manager refused to reverse the charge so they took the $150 back out of my account. I feel I was fraudulently taken advantage of by Jamie the manager. I hope this helps other people make a sound decision before trusting these people with not only your health but your trust they will do the right things. ****** *******Review from Chris S
1 star03/07/2024
Doctor did not Show Up at the appointed time and I never heard from them. They claim I canceled the appointment. I did not. In fact, I received a confirmation email the morning of the video appointment.
Green Health Docs LLC Response
03/13/2024
We apologize that you were not approved. All patients will not be approved for medical marijuana. If you are on meds that can counter act with MMJ and put your life in danger, our medical professionals will not approve. You will be advised to get approval from your current PCP given they are who has prescribed the meds that will counteract or cause an adverse effect.. If your current PCP does not approve, we can approve. Again, we apologize but your overall health is our concern. Your refund has already been submitted.Review from Joy M
5 stars11/29/2023
Wonderful service! Easy and Simple. I was approved in 15 minutes.Green Health Docs LLC Response
11/30/2023
Thank you for the great review. Green Health Docs, strives to provide great service. Please let us know if there is anything else you may need.Review from Aaron J
5 stars09/13/2023
Great service. I was seen and approved in 10 minutes and then able to go to the dispensary right after!Review from Reindeah F
1 star12/15/2022
Paid 200 dollars for my telehealth appointment. I had my appointment with a doctor, 2 1/2 hours later I got a phone call from Green Heath Docs, apologizing and wanting to reschedule saying that their physician was in emergency surgery the day before I believe this is a scam.Green Health Docs LLC Response
10/15/2023
Hello! We are happy to refund your money if you were not happy with the service. It is rare but sometimes there are emergencies and we are very sorry this affected your visit.Review from Morgan N
1 star05/05/2022
I scheduled the appointment, did the intake paid $240 and the doctor never answered the phone for my appointment and now they are refusing to give me a refund. Don't waste your money, schedule somewhere else, these people are frauds.Green Health Docs LLC Response
10/15/2023
Hi - It appears you were seen by the doctor but if there was some issue or you were not seen, we are happy to refund your money.
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